Summary
Overview
Work History
Education
Skills
Timeline
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Garrett Dodson

Garrett Dodson

Grand Prairie,TX

Summary

Dynamic Store Manager with proven success at Chicken Express, enhancing customer satisfaction through effective training and mentoring. Skilled in problem-solving and customer relations, I maximized sales while minimizing shrinkage. Adept at multitasking and organization, I fostered a positive work environment that drove team performance and operational excellence. Offering excellent leadership and team-building skills to foster positive retail environment, eager to learn and grow in this role. Brings solid understanding of customer service and retail operations, combined with strong organizational and problem-solving abilities. Ready to use and develop leadership and retail management skills in any employed role.

Overview

2
2
years of professional experience

Work History

Store Manager

Chicken Express
08.2023 - 07.2025
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees. Answering at least 10 calls per day.
  • Managed inventory control, cash control, and store opening and closing procedures. L
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Completed point of sale opening and closing procedures.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices. Leading to a 40% decrease in end of the night waste.

Education

Professional HVAC/R Certifications - HVAC/R

Lincoln Technical Institute
Grand Prairie, TX
07-2026

High School Diploma -

Whitehouse Highschool
Whitehouse, TX
05-2025

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Customer service management
  • Training and mentoring
  • Store opening and closing

Timeline

Store Manager

Chicken Express
08.2023 - 07.2025

Professional HVAC/R Certifications - HVAC/R

Lincoln Technical Institute

High School Diploma -

Whitehouse Highschool