Ella Brann
Ravenna
Summary
Results-driven Bachelor of Business Administration graduate with a minor in Human Resource Management. Experienced in customer service, compliance, and team collaboration in healthcare and pharmacy settings. Analyzed organizational needs and developed strategic recommendations for a nonprofit consulting project, leading to implementation by leadership. Committed to enhancing employee engagement and recruitment to drive organizational success.
Overview
6
6
years of professional experience
Work History
Pharmacy Technician
Cvs Pharmacy
Stow
04.2023 - Current
- Satisfying customers and/or patients specific wants and needs to ensure the best experience and service possible.
- Filling prescriptions with accuracy and purpose.
- Greeting customers and/or patients with a smile.
- Organizing and cleaning the pharmacy.
- Answering the phones with a positive attitude, ready to help anyone in need.
- Making calls to patients to make sure they are taking their medications correctly.
- Stocking shelves to make sure all items can be found at all times.
Caregiver
Inn at the Pines
Troy
06.2021 - 08.2022
- Greeting families and visitors with a positive attitude when leading them to desired areas.
- Satisfying residents and families' specific wants and needs to ensure the best experience and care possible.
- Serving and taking care of residents with proper manners and consideration of specific needs.
- Doing personal care for residents such as toileting and showering while being attentive to their specific wants and needs.
- Help plan events and care or assist residents and families during an event.
- Preparing and organizing merchandise for all meals and personal care items for the residents.
- Answering the phones with a positive attitude and ready to help.
Server
CHAGRIN VALLEY ATHLETIC CLUB
Chagrin Falls
06.2020 - 03.2021
- Served tables with attentiveness and respect, ensuring customer satisfaction and comfort.
- Anticipated and fulfilled customers' specific wants and needs to enhance overall dining experience.
- Greeting customers and leading them to their desired tables with a smile.
- Oversaw wedding and banquet events to ensure smooth operations.
- Planned and executed unique events to create memorable experiences for customers.
- Preparing and selling concession stand food items.
- Restocked merchandise on shelves to maintain product availability.
Nonprofit Organizational Consulting Project
Because of B.R.A.Y.D.E.N. | University of Akron
Akron
09.2025 - 12.2025
- Collaborated with a team to develop a comprehensive strategic growth and fundraising plan for a nonprofit organization focused on water safety education.
- Conducted market research, SWOT analysis, donor segmentation, and organizational assessments to identify opportunities for growth and community engagement.
- Developed recommendations related to organizational structure, donor acquisition, volunteer recruitment, community partnerships, and fundraising initiatives.
- Created implementation timelines, budgets, and performance metrics to support long-term organizational growth.
- Presented strategic recommendations to nonprofit leadership; project was selected as the winning proposal and adopted for implementation by the organization.
Education
BBA - Business Administration | HR Management
University of Akron
Akron, Ohio06-2026
High School -
JAMES A. GARFIELD HIGH SCHOOL
Garrettsville, Ohio06-2022
Skills
- Volunteer Management
- Strategic Planning
- Research
- Data analysis
- Microsoft Excel
- Microsoft Office Suite
- Organization
- Time Management
- Adaptability
- Team Collaboration
- Communication
- Critical thinking
Timeline
Nonprofit Organizational Consulting Project
Because of B.R.A.Y.D.E.N. | University of Akron
09.2025 - 12.2025
Pharmacy Technician
Cvs Pharmacy
04.2023 - Current
Caregiver
Inn at the Pines
06.2021 - 08.2022
Server
CHAGRIN VALLEY ATHLETIC CLUB
06.2020 - 03.2021
BBA - Business Administration | HR Management
University of Akron
High School -
JAMES A. GARFIELD HIGH SCHOOL