Ella Broyles
Knoxville,TN
Summary
To find a meaningful role in my hometown where I can use my skills to help others and grow both personally and professionally. Looking forward to contributing to community-focused efforts and building a fresh start.
Overview
3
3
years of professional experience
Work History
Instacart Shopper
Instacart
01.2024 - Current
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Managed time effectively to complete multiple orders within tight deadlines, maximizing productivity and earnings.
- Worked productively with customers to meet order requirements and service expectations.
- Increased customer satisfaction by providing timely and efficient grocery shopping services.
- Loaded and unloaded orders at customer's homes or locations.
- Utilized the Instacart app proficiently for order tracking, updates, and communication with customers.
Dasher
DoorDash
01.2024 - Current
- Improved customer satisfaction by providing timely and accurate deliveries.
- Managed multiple orders simultaneously, prioritizing tasks to ensure efficiency.
- Utilized GPS navigation tools effectively to minimize travel duration while maximizing delivery capacity.
- Navigated efficiently through various delivery routes for expedited service.
- Enhanced communication with customers through proactive updates on order status.
Dog Sitter/Dog Walker
Bark at Home
08.2023 - 11.2023
- Followed pet care instructions, dietary needs, and medication regimens.
- Maintained a clean and organized work space for all pet sitting tasks, including cleaning up after dogs during visits or overnight stays.
- Enhanced clients'' satisfaction by providing attentive and personalized care for their dogs.
- Contributed to clients'' peace of mind by sending regular updates on their pets, including photos and videos.
- Exercised animals regularly with walks and rigorous play activities.
- Demonstrated reliability and trustworthiness by consistently arriving punctually for scheduled appointments or services.
Restaurant Hostess
Calhoun's On The River
03.2023 - 08.2023
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
Bakery Clerk
Publix
08.2021 - 02.2022
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
- Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
Education
No Degree -
Tennessee School of Beauty
Knoxville, TN10-2024
High School Diploma -
Greeneville High School
Greeneville, TN05-2022
Skills
- Reliability and punctuality
- Order accuracy
- Efficient shopping
- Quick learner
- Hospitality and accommodation
- Customer service
- Written and verbal communication
- Client relationship management
- Flexible schedule
- Punctual and reliable
- Honest and trustworthy
- Adaptability and dependability
- Clean background check
- Cleanliness and hygiene
Timeline
Instacart Shopper
Instacart
01.2024 - Current
Dasher
DoorDash
01.2024 - Current
Dog Sitter/Dog Walker
Bark at Home
08.2023 - 11.2023
Restaurant Hostess
Calhoun's On The River
03.2023 - 08.2023
Bakery Clerk
Publix
08.2021 - 02.2022
No Degree -
Tennessee School of Beauty
High School Diploma -
Greeneville High School
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