Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Ella Cantrell

Shawnee

Summary

Dynamic retail professional with extensive experience at GNC Stores and Herbalife, excelling in customer service and cash handling. Proven ability to enhance store operations and foster customer loyalty through effective problem-solving and teamwork. Recognized for maintaining a clean environment and training staff to achieve sales goals. Reliable and goal-oriented leader.

Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.

Overview

2026
2026
years of professional experience

Work History

GNC Sales Associate

GNC Stores
2025 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.

Herbalife Store Manager

Brandi Ockert
10.2022 - 05.2025
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.

Education

Dale High School
McLoud, OK
05-2025

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills
  • Reliable and punctual
  • Goal oriented
  • Cash handling
  • Stocking and receiving
  • Store opening and closing

Interests

  • Volunteering
  • Getting involved in local advocacy groups to promote positive change in the community
  • Gym Workouts

Timeline

Herbalife Store Manager

Brandi Ockert
10.2022 - 05.2025

GNC Sales Associate

GNC Stores
2025 - Current

Dale High School

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