Summary
Overview
Work History
Education
Skills
Timeline
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Ella Christie

Tallahassee,FL

Summary

Dynamic leader and effective communicator with a proven track record at Apollo Retail. Excelled in enhancing team performance and customer satisfaction through coaching and skill development. Demonstrates exceptional problem-solving and customer service skills. Achieved significant improvements in project completion times and quality standards, embodying professionalism and a commitment to excellence.

Overview

2025
2025
years of professional experience

Work History

Team Member

Driveline Retail
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Maintained productive, efficient approach to all tasks.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.

Team Lead Representive

Apollo Retail
12.2013 - Current
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Conducted regular progress reviews with individual team members to identify areas for improvement and provide guidance on career development opportunities.
  • Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Led cross-functional teams for successful project execution while maintaining strong collaboration among team members.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.

Cashier

Publix
06.2004 - 07.2007
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Used POS system to enter orders, process payments and issue receipts.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Greeted customers entering store and responded promptly to customer needs.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed customers and helped determine their needs.

Education

Bachelor Of Early Childhood Care And Education -

Nova Southeastern University
Davie, FL
05.2009

Skills

  • Customer Service
  • Positive Attitude
  • Teamwork and Collaboration
  • Problem-Solving
  • Clear Communication
  • Attention to Detail
  • Collaboration and Teamwork
  • Following Instructions
  • Cash Handling
  • Cleaning
  • Flexible Schedule
  • Leadership Qualities
  • Workplace Safety
  • Money Handling
  • Decision-making capabilities
  • Computer Skills
  • Safety understanding
  • Creativity and Innovation
  • Organizing Work Stations
  • Training and mentoring

Timeline

Team Lead Representive

Apollo Retail
12.2013 - Current

Cashier

Publix
06.2004 - 07.2007

Team Member

Driveline Retail

Bachelor Of Early Childhood Care And Education -

Nova Southeastern University

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Ella Christie