Summary
Work History
Education
Skills
Traveling
Languages
Timeline
Generic

Ella Cissell

Ellensburg,WA

Summary

I have always wanted to become a flight attendant and it was always my ultimate goal. Going to school, I got a degree in hospitality management because i wanted a degree to help me learn more about the airline industry and also learn other helpful tools in having this job. I also was a barista for the last 5 years and have great customer service skills and learned how to work with a team, helping each other out and managing a crazy workspace. I have always loved traveling and becoming a flight attendant is my biggest dream.

Work History

Volunteer

  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Communicated with staff members to stay informed about volunteer opportunities and events.
  • Represented organization positively and professionally while providing community with much-needed services.
  • Supported animal welfare, caring for animals and facilitating adoption events.
  • Led group discussions and activities to meet different community needs.

Babysitter

  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Prepared healthy, age-appropriate snacks and meals.
  • Reassured children when upset providing emotional support and stability.

Barista

  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.

Education

Bachelor of Science - Hospitality Management

Central Washington University
Ellensburg, WA
06-2027

Skills

  • Positive Attitude
  • Teamwork and Collaboration
  • Organized and Efficient
  • Attention to Detail
  • Team Collaboration
  • Leadership Qualities
  • Community Service
  • Adaptability and Dependability
  • Relationship Building
  • Computer Skills
  • Flexible Schedule
  • Public Speaking
  • Community Engagement

Traveling

I have always loved traveling and try to travel every chance i get. In becoming a flight attendant i would get to travel as a job and that would be the greatest accomplishment. 

Languages

Spanish
Native or Bilingual

Timeline

Volunteer

Babysitter

Barista

Bachelor of Science - Hospitality Management

Central Washington University

Similar Profiles

CREATE PROFILE
Ella Cissell