Ella Cochran
Lululemon
Columbia,Missouri
1
Certification
5
years of professional experience
Work History
Educator
6 Months- Practiced active listening skills to help the customer not only find what they were looking for but to create a connection through empathy and support
- Formed inclusive conversations by showing emotional intelligence and perseverance in a very high energy environment
- Established strong relationships with valued customers by building trust through communication that had to be altered at times to fit everyone's diverse needs
- Constructed solid conflict resolution skills through constant customer interactions and daily teamwork strategies.
- Achieved Employee of the Month recognition within three months of employment.
Server
6 Months- Provided attentive, high-quality service in a fast-paced dining environment
- Maintained health and safety standards while serving food and beverages
- Completed ServSafe training, demonstrating knowledge of food safety and sanitation
- Developed strong multitasking, communication, and customer service skills
Lifeguard
2 Years 10 Months- Ensured the safety of patrons by actively monitoring pool areas and enforcing safety regulations
- Responded to emergencies, demonstrating composure and professionalism in high-pressure situations
- Managed front desk operations during winter season, assisting guests with check-ins and inquiries
- Completed CPR and First Aid certification through American Red Cross
Student Teacher/A+ Student- (Unpaid Position)
9 Months- Supported teachers in delivering engaging classroom instruction and facilitating daily activities
- Gained hands-on experience working with adolescents and supporting diverse learning needs
- Contributed to a structured, positive learning environment that fostered student engagement
- Collaborated with adolescents to address diverse learning needs and enhance comprehension
- Developed leadership, communication, and classroom management skills
Education
Bachelor of Arts - Psychology, Minor in Criminology
- GPA: 3.7
- Dean's List (Freshman- Junior Year)
Skills
Customer Service & Interpersonal Skills
Communication & Active Listening
Conflict Resolution & Emotional Intelligence
Leadership & Teamwork
ServSafe Certified
CPR & First Aid Certified
Spanish Coursework — 2 Years
American Sign Language (ASL) — Currently Learning
Certification
CPR & First Aid Certified, ServSafe Certified
Timeline
Educator
Lululemon
02.2026 - 08.2026Read More
Server
TK Prime
03.2024 - 09.2024Read More
Student Teacher/A+ Student- (Unpaid Position)
Kirksville High School
08.2022 - 05.2023Read More
Lifeguard
Kirksville Aquatic Center
05.2021 - 03.2024Read More
University of Missouri
Bachelor of Arts from Psychology, Minor in Criminology
Read More