Summary
Overview
Work History
Education
Skills
Timeline
Generic

ELLA COLE

Englewood

Summary

Aspiring healthcare professional with 7+ years of experience in customer service roles, including food service and barista positions. Currently completing STNA certification (expected August 22, 2025) and actively transitioning into healthcare to gain hands-on patient care experience. Known for strong communication skills, eagerness to learn, and reliability in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Barista

Cafe 19 LLC
05.2024 - 07.2025
  • Prepared high-quality beverages following standardized recipes and customer preferences.
  • Managed daily inventory to ensure product availability and freshness.
  • Trained new baristas on beverage preparation techniques and customer service standards.

Barista

Starbucks
11.2021 - 09.2023
  • Operated cash registers and handled cash and card transactions.
  • Showed aptitude in multitasking multiple orders at once while maintaining accuracy in product quality.
  • Maintained clean and healthy environment by following proper safety and sanitation regulations.

Concession Stand Lead

Vandalia Recreation Center
09.2018 - 07.2021
  • Efficiently managed multiple tasks simultaneously while remaining focused on achieving desired results.
  • Assisted fellow workers in completing assigned tasks within specified deadlines during peak hours of operation.
  • Developed excellent customer service skills while working in a fast-paced environment.

Education

Bachelor of Science - Psychology

Wright State University
Dayton, OH
05-2026

State Tested Nurse Aide Certification - Health Sciences

Miami Valley Career Center
Englewood, OH
08-2025

Skills

  • Time management
  • Team player
  • Problem-solving
  • Adaptable
  • Multitasking
  • Excellent communication
  • Organizational skills

Timeline

Barista

Cafe 19 LLC
05.2024 - 07.2025

Barista

Starbucks
11.2021 - 09.2023

Concession Stand Lead

Vandalia Recreation Center
09.2018 - 07.2021

Bachelor of Science - Psychology

Wright State University

State Tested Nurse Aide Certification - Health Sciences

Miami Valley Career Center

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