Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ella Cole

Thornton,CO

Summary

Animal care professional with proven track record in delivering high-quality care and attention to various species. Known for effective collaboration with team members and adapting to changing needs within facility. Reliable and focused on ensuring well-being and health of all animals, displaying strong organizational and communication skills.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Animal Welfare Supervisor

Club Pet Resorts at DIA
07.2011 - Current
  • I oversee the health and welfare of all the dogs and cats in the facility
  • I’ve learned how to supervise a shift of people by giving them daily tasks and making sure they are done efficiently
  • I’ve learned how to safely handle dog aggressive and human aggressive dogs
  • Prepared food, cleaned enclosures, and administered medications to treat acute and chronic conditions
  • Communicated professionally with pet owners via email, phone, and text
  • Assessed animals for signs of injury/illness, notifying managers and veterinarians
  • Monitored animals for behavioral problems and signs of health issues
  • Followed pet care instructions for dietary needs and medication regimens
  • Administered insulin to canines and felines of different temperaments

Kennel Technician & Customer Service Rep

The Divine Canine
07.2021 - 07.2022
  • Contributed to client retention by consistently providing outside customer service to both clients and pets
  • Performed pet intake to gain necessary information concerning health, behaviors, potential allergies and other details to provide complete records and methods of owner contact
  • Managed a group of 15 dogs
  • Learned basic grooming tasks such as nail trims, baths, blow outs, ear cleanings, and anal gland expression
  • Followed special medication schedules for senior pets
  • Following special feeding instructions and feeding over 80 dogs

Animal Care Technician

Riverdale Animal Shelter
06.2023 - Current
  • Provided daily care and feeding for diverse animal species, ensuring health and well-being.
  • Helped train new staff in animal handling techniques and shelter protocols to promote safety and efficiency.
  • Participated in enrichment programs enhancing animal behavior, leading to improved adoption rates.
  • Assisted in the intake processes for incoming animals, assessing needs and facilitating appropriate placements.
  • Implemented sanitation procedures to maintain clean environments, reducing the risk of disease transmission.
  • Monitored animal behavior to detect any signs of distress, illness, or injury, taking appropriate action when necessary.

Education

High School Diploma - undefined

Riverdale Ridge High School
Thornton, CO
03.2021

Grooming Certification - undefined

Animal Behavior College
Santa Clarita, CA
07.2025

Skills

  • Medication Administration
  • Dog Behavior
  • Illness and Injury Detection
  • Vaccine and Insulin Administration
  • Animal Handling
  • Euthanasia assistance

Certification

  • Pet CPR/First Aid

Timeline

Animal Care Technician

Riverdale Animal Shelter
06.2023 - Current

Kennel Technician & Customer Service Rep

The Divine Canine
07.2021 - 07.2022

Animal Welfare Supervisor

Club Pet Resorts at DIA
07.2011 - Current

High School Diploma - undefined

Riverdale Ridge High School

Grooming Certification - undefined

Animal Behavior College