Glenda Bohnet
City Of Oklahoma City
Oklahoma City,OK
1
Language
1
Certification
17
years of professional experience
Compassionate animal welfare professional with experience in municipal shelter operations, animal care and handling, adoptions, intake services, community outreach, and public facing support. Skilled in working with animals of varying medical and behavioral needs while helping people navigate difficult and emotional situations with empathy and professionalism. Experienced in collaborating with veterinary, behavior, rescue, and shelter teams to support positive outcomes for animals. Known for strong communication, problem solving, attention to detail, and a genuine commitment to keeping pets safe, healthy, and connected with the people who care for them.
Work History
Animal Welfare Representative
5 Months- Supported community members in navigating pet adoptions, animal reclaims, and lost-and-found services, enhancing animal welfare outcomes in a high-volume municipal shelter.
- Guided adopters through the adoption process, answered questions about available animals. and helped connect people with pets that fit their homes and lifestyles.
- Provided compassionate customer service during difficult and emotionally charged situations, using patience, empathy, problem solving and de-escalation skills.
- Maintained accurate animal and customer records, processed documentation and transactions, and explained shelter policies, procedures, fees, and available community resources.
- Coordinated with animal care, veterinary, behavior, foster, rescue, and supervisory teams to address animal needs and support positive outcomes.
- Advocated for animals requiring additional placement or support by communicating concerns and helping connect them with appropriate staff, rescue partners, fosters, or other resources.
- Managed a high volume of in-person and telephone inquiries while balancing multiple priorities and maintaining professional, respectful communication with the public.
Animal Welfare Specialist
2 Years 6 Months- Provided daily hands-on care for shelter animals, including feeding, enrichment, exercise, kennel sanitation, and monitoring overall health and well-being.
- Safely handled animals with a wide range of temperaments, medical conditions, medical needs and behavioral needs using humane, low-stress handling and restraint techniques.
- Administered vaccines, implanted microchips, provided routine medications and treatments, and monitored animals following medical procedures under veterinary guidance.
- Monitored animal health and behavior, identified signs of illness, injury, stress, or behavioral concerns, and communicated observations to veterinary behavior, and supervisory staff.
- Supported animal intake, adoption and outcome processes through accurate identification and documentation, preparing animals for adoption, and assisting members of the public with animal-related questions,
- Collaborated with veterinary staff, behavior teams, volunteers, and fellow animal care staff while following shelter safety, sanitation, and biosecurity protocols is a fast-paced municipal shelter environment.
Coach
4 Months- Led physical education enrichment activities, games, and movement-based lessons for students from Transition Kindergarten through sixth grade.
- Supervised groups of students while maintaining safe, structured, positive, and inclusive environment.
- Managed student behavior using positive guidance, redirection, and age-appropriate conflict-resolution techniques.
- Collaborated with teachers and school staff to coordinate daily activities, schedules, and student needs.
Warehouse Associate
3 Years 5 Months- Returned seasonally over multiple years to support high volume warehouse operations during peak fulfillment periods.
- Picked, packed, and verified customer orders for accuracy while preparing shipping labels and processing shipments through UPS and FedEx.
- Received and organized incoming inventory, stocked products in designated locations, processed returns, and assisted with routine inventory control.
- Prepared retail and wholesale shipments and assisted new associates with procedures, workflow questions and troubleshooting.
Bank Teller
1 Year- Processed member transactions, including deposits, withdrawals, transfers, and other routine financial services while maintaining accuracy and confidentiality.
- Provided friendly, professional member service by answering account questions, resolving routine concerns, and assisting members with their banking needs.
- Balanced cash transactions and maintained accurate records while following established financial institution policies and security procedures.
Education
GED
Skills
Animal Handling and Restraint
Low-Stress Animal Handling
Medication and Vaccine Administration
Animal Care and Enrichment
Animal Behavior Observation
Shelter Operations
Adoption and Intake Services
Records and Documentation
Customer Service
Conflict Resolution and De-escalation
Team Collaboration
Team collaboration
Certification
Driver's License, Non-CDL Class C
Languages
English - Fluent
Timeline
Animal Welfare Representative
City Of Oklahoma City
04.2026 - 09.2026Read More
Animal Welfare Specialist
Santa Barbara County Public Health Dept-Lompoc, CA
09.2023 - 03.2026Read More
Coach
Elevo Learning-Lompoc, CA
11.2022 - 03.2023Read More
Warehouse Associate
Fat Brain Toys-Omaha, NE
07.2018 - 12.2021Read More
Bank Teller
Western Healthcare Federal Credit Union-Concord, CA
04.2009 - 04.2010Read More
Oklahoma City Community College
GED
Read More
Additional Information
For work references, please call Randy Ruhl, my direct manager during my time at the Fat Brain Toys warehouse, at 402-708-7001 or Dustin Fujikawa, my supervisor at Santa Barbara County Animal Services at 805-319-5284.
Personal Information
- Title: I am seeking a position to apply my love for animals, problem-solving knowledge and team player attitude.
- Driving License: Driver's License; Non-CDL Class C
- Work Permit: Authorized to work in the US for any employer