Ella Conklin
Hockley
Summary
Enthusiastic team member with strong communication and collaboration skills. Experienced in managing customer interactions and addressing needs promptly, committed to fostering a positive environment and enhancing customer experiences.
Overview
4
4
years of professional experience
Work History
Team Member
Chick-fil-A
Cypress
05.2024 - Current
- Provided exceptional customer service in a fast-paced restaurant environment.
- Maintained cleanliness and organization in dining and kitchen areas.
- Restocked supplies to maintain seamless service during busy shifts.
- Processed cash transactions accurately at point of sale, ensuring efficient customer flow.
- Operated cash registers to process payments from customers.
- Greeted customers upon entering the store with friendly demeanor.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Rotated through various workstations to support team operations.
- Trained new team members, facilitating smooth onboarding and team integration.
- Upheld high standards of productivity and quality in operations.
- Processed customer orders quickly using point-of-sale systems.
- Assisted customers with menu selections and special requests.
- Handled cash transactions accurately and efficiently during peak hours.
- Addressed customer inquiries and resolved issues promptly and courteously.
- Greeted customers and provided friendly customer service.
- Processed payments, gave change and issued receipts for orders.
- Took orders, prepared foods and processed payments in full-service establishment.
- Operated cash registers, credit card machines and other related equipment accurately.
Childcare Provider
The Morgan Family
Hockley
01.2022 - 05.2024
- Planned and implemented age-appropriate activities and educational games.
- Provided nurturing care to children in a safe, engaging environment.
- Assisted with daily routines, including meals, naps, and personal hygiene.
- Communicated effectively with parents regarding children's progress and needs.
- Collaborated with family members to tailor care plans addressing individual child needs and preferences.
- Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Encouraged positive interactions between children by providing supervision at all times.
Education
High School Diploma -
Waller High School
Waller, TX03-2026
Skills
- Customer service
- Problem resolution
- Cash handling
- Team collaboration
- Time management
- Multitasking
- Communication skills
- Self-Directed
- Friendly, positive attitude
Timeline
Team Member
Chick-fil-A
05.2024 - Current
Childcare Provider
The Morgan Family
01.2022 - 05.2024
High School Diploma -
Waller High School