Ella Cox
Crystal Lake,IL
Summary
Enthusiastic barista with 4 years of customer service experience, excelling in fast-paced environments. Demonstrates the ability to multitask and work efficiently under pressure. Committed team player striving for success. Eager to contribute my expertise and acquire new knowledge in a growth-oriented company.
Overview
5
5
years of professional experience
Work History
Lead Barista
Daily Projects
Algonquin
08.2022 - Current
- Support the manager in tasks to guarantee a high-quality café experience.
- Memorized ~50 food and drink recipes.
- Greet customers warmly and maintain a professional appearance.
- Manage high-volume rushes efficiently and calmly.
Cashier
Goodwill Industries of Northern Illinois
Crystal Lake
12.2021 - 06.2022
- Enforced company policies.
- Maintained organization of establishment.
- Rotated inventory weekly.
Crew Team Member
Jersey Mike's Subs
Algonquin, IL
05.2021 - 11.2021
- Maintained cleanliness of store by sweeping, mopping, and dusting surfaces.
- Restocked items on shelves as needed.
- Operated cash register accurately and efficiently.
Team Member
Which Wich Superior Sandwiches
Crystal Lake, IL
12.2019 - 04.2021
- Provided customer service support to ensure satisfaction.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Operated cash registers to process payments from customers.
Education
Associate of Arts -
McHenry County College
Crystal Lake, IL05-2024
High School Diploma -
Crystal Lake South High School
Crystal Lake05-2022
Skills
- Computer literacy
- Effectively manage customer complaints
- Execute tasks utilizing collaboration and teamwork
- Attention to detail
- Problem solving
- Proficiency in several register systems
Timeline
Lead Barista
Daily Projects
08.2022 - Current
Cashier
Goodwill Industries of Northern Illinois
12.2021 - 06.2022
Crew Team Member
Jersey Mike's Subs
05.2021 - 11.2021
Team Member
Which Wich Superior Sandwiches
12.2019 - 04.2021
Associate of Arts -
McHenry County College
High School Diploma -
Crystal Lake South High School
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