Detail oriented individual with a background in hospitality and customer service. Recognized for problem-solving abilities and leadership in training staff to improve service efficiency. Ready to leverage expertise in a dynamic environment.
Overview
4
4
years of professional experience
Work History
Lead Servers Assistant/Hostess
NICO
12.2023 - Current
Trained new staff on efficient food running techniques and restaurant protocols.
Coordinated food delivery to tables, ensuring timely service and guest satisfaction.
Assisted in inventory management by tracking stock levels of supplies needed for service.
Greeted and seated guests, ensuring a welcoming atmosphere.
Managed reservation system, optimizing table turnover and guest experience.
Sailing Instructor
Hobcaw Yacht Club
06.2023 - 08.2023
Instructed sailing techniques to diverse groups, enhancing participants' skills and confidence on the water.
Developed customized lesson plans tailored to varying skill levels, ensuring effective learning outcomes.
Ensured adherence to safety protocols during all sailing activities, promoting a secure environment for participants.
Host
Kickin Chicken
11.2021 - 08.2023
Coordinated with kitchen staff to ensure timely food delivery to tables.
Handled guest inquiries and complaints, resolving issues promptly and professionally.
Monitored dining area for cleanliness and organized seating arrangements efficiently.