Ella Essink
Lincoln,NE
Summary
Friendly and cheerful in all situations with vast experience dealing with customers of all ages and personalities, always aiming to please and keep the customers happy and excited to return. Level-headed problem solver that always seeks to do my best and be a great asset to my boss and company.
Overview
7
7
years of professional experience
Work History
Ice Cream Shop Cashier and Server
Zesto Ice Cream
Lincoln, NE
03.2022 - Current
- Dealing with customers in a kind, professional manner.
- Building positive relationships and taking fellow coworkers under my wing to give guidance.
- Helped train new employees alongside the owner.
- Always going above and beyond to ensure customers were satisfied and encouraging many repeat customers.
- Greeting everyone with a friendly smile.
Shaved Ice Girl
Made it Myself Shaved Ice
Tekamah, NE
06.2018 - Current
- Helped set up, run, and tear down for events in Lincoln and surrounding areas such as Jazz in June, Lancaster County Fair, Uncle Sam Jam, Seward 4th of July, College World Series, etc.
- Counted cash, shaved ice, helped customers find the best flavors, made syrups, etc.
Ice Cream Maker
Dairy Queen Treat on South Street
Lincoln, NE
04.2021 - 10.2021
- Made delicious treats according to the recipes.
- Took orders both in busy drive-thru as well as walk-in customers.
- Maintained a friendly manner and solved problems promptly and courteously.
Education
High School Diploma -
Three Knights And A Lady Homeschool
Lincoln, NE05-2023
Skills
- Excellent people skills
- Kind and caring
- Good communication skills, active listener
- Customer service top priority
- Critical thinking and problem solving
- Excellent leadership skills
- Positive attitude
- Conflict resolution
- Eye for design
Timeline
Ice Cream Shop Cashier and Server
Zesto Ice Cream
03.2022 - Current
Ice Cream Maker
Dairy Queen Treat on South Street
04.2021 - 10.2021
Shaved Ice Girl
Made it Myself Shaved Ice
06.2018 - Current
High School Diploma -
Three Knights And A Lady Homeschool