Ella Froton
Oakland,PA
Summary
Organized hostess providing first-rate customer service in high-volume environments. Maintains service standards during peak demand and streamlines seating protocols to reduce wait times.
Overview
3
3
years of professional experience
Work History
Hostess & Busser
Cincos Cantina
Rochester, New Hampshire
11.2025 - Current
- Greeted guests at front door, guiding to tables for enhanced welcoming experience.
- Managed reservations and processed takeout orders through Resy, ensuring smooth service flow.
- Communicated with servers upon table assignments to facilitate timely service.
- Maintained cleanliness throughout restaurant, contributing to positive dining environment.
Hostess & Busser
Roost
01.2024 - 01.2025
- Greet guests at front door and guide them to their table
- Communicate to servers when they receive a table
- Assisted servers to facilitate restaurant operations
- Cleared and cleaned tables promptly after guests left, maintaining a tidy dining environment
- Oversaw dining reservations to ensure efficient seating arrangements. and take out orders through Toast
Education
Bachelor of Science - Exercise Science
University of Pittsburgh
Pittsburgh, PA05-2030
High School Diploma -
Dover High School
Dover, NH06-2026
Skills
- Point of sale systems
- Reservation management
- Customer service
- Guest engagement
- Complaint handling
- Works under pressure
- Effective multitasking
- Team collaboration
- Attention to detail
- Reliable worker
- Hospitality and accommodation
Timeline
Hostess & Busser
Cincos Cantina
11.2025 - Current
Hostess & Busser
Roost
01.2024 - 01.2025
Bachelor of Science - Exercise Science
University of Pittsburgh
High School Diploma -
Dover High School