Ella Gasparini
Rockford,IL
Summary
Energetic and excited Hub Madison resident who is prepared and experienced in dealing with customer complaints and concerns in person and through phone calls. Loves all the Hub Madison has to offer students and is eager to share this excitement with potential new residents.
Overview
3
3
years of professional experience
Work History
Hostess/Food Runner
Red Robin
01.2023 - 08.2023
- Greeted customers and helped provide tables and services to match their personal needs
- Took phone calls, phone orders, reservations, and answered customer questions
- Supported servers by transporting food accurately from kitchen to dining room
- Assessed customer complaints and provided them with appropriate answers and compensation
Lifeguard
MauhNahTeeSee Club
07.2020 - 10.2022
- Learned, practiced, and performed First Aid and CPR skills
- Provided members and guests with food service at snack shack
- Monitored safety of pool and pool area
Drive Through Attendant
Beefaroo
01.2022 - 08.2022
- Took orders and packaged food
- Collected money and provided accurate change and orders
- Responded to customer complaints to increase their overall satisfaction
Swim Lesson Instructor
Dolphin Swim Club
06.2020 - 07.2021
- Taught swimmers ages 4 months-adult water safety skills
- Worked with parents and other instructors
- Maintained control and safety of classes
Education
Bachelor of Science - Biology
University of Wisconsin - Madison
Madison, WI05.2026
Associate of Science -
Rock Valley College
Rockford, IL05.2022
Skills
- Interpersonal Skills
- Staff Training
- Customer Relations
- Community Engagement
- Event Planning
- Work Efficiently With Others
Timeline
Hostess/Food Runner
Red Robin
01.2023 - 08.2023
Drive Through Attendant
Beefaroo
01.2022 - 08.2022
Lifeguard
MauhNahTeeSee Club
07.2020 - 10.2022
Swim Lesson Instructor
Dolphin Swim Club
06.2020 - 07.2021
Bachelor of Science - Biology
University of Wisconsin - Madison
Associate of Science -
Rock Valley College
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