Ella Gentile
West Chester,Pennsylvania
Summary
Guest service professional, experienced in food service and child supervision. Applies strong communication and conflict resolution skills to support safe, smooth guest interactions. Maintains high standards and great attention to detail as well as high quality service to maintain a positive experience for all.
Overview
5
5
years of professional experience
Work History
Kid Zone Attendant
ACAC
West Chester, Pennsylvania
04.2026 - Current
- Supervised children's activities in a safe and engaging environment.
- Facilitated group activities to promote teamwork and social skills among children.
Hostess
Morningside Cafe
West Chester, Pennsylvania
04.2024 - 12.2025
- Handled customer inquiries and provided information about menu options.
- Demonstrated strong interpersonal skills when interacting with customers.
Waitress
Morningside Cafe
West Chester, Pennsylvania
04.2024 - 12.2025
- Took accurate orders and communicated them to kitchen staff promptly.
- Provided excellent customer service by addressing any complaints or concerns promptly.
Expo Runner
Morningside Cafe
West Chester, Pennsylvania
04.2024 - 12.2025
- Managed timely delivery of food orders to customers and staff.
- Communicated effectively with team members and kitchen staff to coordinate service priorities, accurately and efficiently.
Hostess
Harvest Grill
West Chester, Pennsylvania
04.2023 - 02.2024
- Managed reservations and organized seating charts efficiently.
- Handled customer inquiries and provided information about menu options.
Cashier
Jimmy Johns Sandwiches
West Chester, Pennsylvania
05.2021 - 12.2022
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Informed customers about menu items and daily specials to enhance their dining experience.
Education
Bachelor of Arts - Political Science/Journalism (Dual Major)
University of Arizona
Tucson, AZ05-2029
High School Diploma -
Bayard Rustin High School
West Chester, PA05-2025
Skills
- Effective communication
- Canva
- Conflict resolution
- Attention to detail
- Excel
- Collaboration
- Adaptability and flexibility
- Reliability and punctuality
Affiliations
- Member, Arizona Women's Lacrosse
- Member, Arizona Wellness Society
- Member, Kappa Kappa Gamma Sorority
- Partnership and Fundraising Committees, Majoring in Meals
Timeline
Kid Zone Attendant
ACAC
04.2026 - Current
Hostess
Morningside Cafe
04.2024 - 12.2025
Waitress
Morningside Cafe
04.2024 - 12.2025
Expo Runner
Morningside Cafe
04.2024 - 12.2025
Hostess
Harvest Grill
04.2023 - 02.2024
Cashier
Jimmy Johns Sandwiches
05.2021 - 12.2022
Bachelor of Arts - Political Science/Journalism (Dual Major)
University of Arizona
High School Diploma -
Bayard Rustin High School