Ella Grant
Freehold,NJ
Summary
Enthusiastic and detail oriented student at Brookdale Community College with a passion for TV production and bringing creative projects to life. Experienced in crafting, and coordinating innovative productions and short videos, with strong teamwork and problem solving skills. Eager to expand my studies and contribute to engaging, high quality content through hands on creative and technical work in television production.
Overview
4
4
years of professional experience
Work History
Barista/Social Media Content Creator
The Grind Coffee Bar
Colts Neck, New Jersey
10.2024 - Current
- Crafted innovative recipes for signature coffees
- Developed engaging content for social media platforms.
- Assisted in brainstorming sessions for new content ideas and campaigns.
- Planned, produced and edited video projects to maximize engagement.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Described menu items to customers and suggested products based on stated preferences.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Maintained calm demeanor during high volume periods and special events.
- Provided excellent customer service by responding to inquiries quickly and professionally.
Host/Door Attendant
D'Jais Bar and Grill
Belmar, New Jersey
04.2024 - Current
- Maintained cleanliness and organization of the host stand area.
- Trained new hosts on procedures and customer service standards.
- Managed incoming calls during busy shifts.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Contributed to team efforts by accomplishing related tasks as needed.
- Performed light administrative duties such as filing documents and taking messages.
- Spoke with patrons to make conversation, answer questions or to respond to complaints.
Sales Associate
Target
Manalapan, New Jersey
10.2022 - 03.2023
- Maintained clean and organized sales floor displays.
- Handled returns and exchanges following store policies.
- Supported promotional events by setting up merchandise displays.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Assisted customers with product selection, sizing and styling.
Receptionist
Instyle Salon
Freehold, New Jersey
09.2021 - 05.2022
- Scheduled appointments using salon management software, optimizing daily bookings.
- Answered phone calls and addressed client inquiries promptly and professionally.
- Greeted clients warmly and managed the front desk operations efficiently.
- Collaborated with stylists to coordinate services and ensure client satisfaction.
- Assisted in managing inventory levels for salon products and supplies effectively.
- Updated and recorded customer or client information to maintain accounts.
- Performed data entry tasks into various computer systems accurately and promptly.
- Sorted incoming mail and directed to correct personnel each day.
Education
Currently Pursuing - Humanities Program, Multimedia Production Option
Brookdale Community College
Lincroft, NJ05-2025
Some College (No Degree) - Business Management
University of Delaware
Newark, Delaware, DEHigh School Diploma -
Freehold Township High School
Freehold, NJ06-2022
Skills
- Content creation
- Social media management
- Customer service
- Video production
- Team collaboration
- Project management
- Creative problem solving
- Time management
Timeline
Barista/Social Media Content Creator
The Grind Coffee Bar
10.2024 - Current
Host/Door Attendant
D'Jais Bar and Grill
04.2024 - Current
Sales Associate
Target
10.2022 - 03.2023
Receptionist
Instyle Salon
09.2021 - 05.2022
Currently Pursuing - Humanities Program, Multimedia Production Option
Brookdale Community College
Some College (No Degree) - Business Management
University of Delaware
High School Diploma -
Freehold Township High School