Ella Gustafsson

• Provided daily care for pets, ensuring safety and well-being during visits.
• Built and maintained long-term client relationships based on trust, accountability, and consistent quality of care.
• Balanced multiple clients and time-sensitive responsibilities, prioritizing care quality and ethical standards.
• Demonstrated leadership through reliability and initiative, often serving as the primary point of contact for clients during extended absences.

• Took primary responsibility for children's safety and well-being in the absence of caregivers.
• Exercised sound judgment and problem-solving skills when responding to behavioral, emotional, or scheduling challenge.
• Built trust with families through clear communication, professionalism, and consistency.

• Provided high-quality service in a fast-paced, public-facing environment, balancing efficiency with attention to individual customer needs.
• Demonstrated leadership through reliability and initiative, often assisting in training new staff, or stepping in during peak hours.
• Collaborated closely with team members to maintain smooth operations and a positive work environment.
• Resolved customer concerns professionally, prioritizing respectful communication and service excellence.

• Provided comprehensive daily care for a family member undergoing cancer treatment, including medication administration, meal preparation, mobility support, and symptom monitoring.

• Coordinated healthcare appointments and communicated with providers.

• Balanced full-time caregiving with online coursework, developing time management and resilience.

• Delivered empathetic, patient-centered support, prioritizing physical and emotional well-being.

• Organized archival materials to enhance retrieval efficiency and support research initiatives.
• Assisted in digitizing documents, improving accessibility for staff and researchers.
• Demonstrated leadership through independent project management, prioritizing tasks to meet preservation and access goals.
• Provided service to researchers, students, and faculty by assisting with reference requests and locating relevant materials.