Ella Harbison
Marquette,MI
Summary
Dedicated worker with experience in various fields such as college athletics, childcare, food service, water safety, and management. Skilled in communicating and troubleshooting in the workplace. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Event Promo Manager
Northern Michigan University
Marquette
08.2024 - Current
- Created and revised event scripts for a variety of athletic games including football, soccer, volleyball, hockey, basketball, and lacrosse.
- Operated music and sound boards during games.
- Assisted in the set up and take down for events.
- Ran promotional events during game breaks that involved the spectators and patrons.
- Directed visiting teams and special guests for promotional events and around the facilities.
Camp Counselor
Camp Geneva Holland
Holland
05.2024 - 08.2024
- Facilitated the mentorship and supervision of rotating groups comprising 8 campers, ages ranging from 6 to 14 years old, for a duration of approximately one week each.
- Obtained certification in belay techniques and effectively trained campers on water safety measures.
- Led Bible studies and worship.
- Managed first aid and health-related issues.
- Taught archery and archery safety.
- Assisted in camp store transactions with food and merchandise.
- Managed multiple tasks simultaneously while supervising large groups of children.
- Served and prepped food.
- Organized and supervised camp activities such as swimming, canoeing, arts and crafts, hikes, and sports.
- Supervised field, lake, and pool areas and responded to accidents and emergency situations.
Event Support Staff
Northern Michigan University
Marquette
10.2023 - 05.2024
- Sold NMU Swim & Dive merchandise.
- Assisted in set up and take down of athletic events.
- Assisted in promotional events
- Assisted in timing for swim races
Hockey Usher
11.2023 - 03.2024
- Assisted attendants to their seats and around the arena.
- Directed the flow of traffic.
- Administered the correct time to allow attendants to travel throughout the arena.
- Verified tickets for entry into the venue.
Instructor
The Arc Project | Holland
Holland
05.2023 - 08.2023
- Observed and adopted new techniques from skilled instructors and lecturers.
- Taught students water safety and surfing skills on Lake Michigan.
- Created a safe learning environment for students by enforcing safety guidelines and conducting equipment checks before each lesson.
- Conducted group lessons for various skill levels, ensuring all participants received individualized attention and guidance.
- Created original digital drawings, content, and designs.
- Facilitated beach cleanups and stewarded environmental awareness among students as part of responsible surfing initiatives.
- Created meaningful relationships with students and served as a positive role model.
- Retrieved food and supplies from the store for camp while making financial decisions.
Shift Leader and Team Trainer
Crumbl Cookies | Holland
Holland
05.2022 - 11.2022
- Maintained a clean and safe work environment, while ensuring all employees adhere to safety guidelines and protocols.
- Managed the ovens and baking procedures on schedule.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Served as a reliable point of contact for upper management when needed, effectively communicating any issues or successes from daily operations.
- Managed shift operations, supplied resources, and monitored team performance to keep the business profitable and running smoothly.
- Maintained accurate records of temperature of equipment.
Hostess
On The Border Grill | Holland
Holland
10.2021 - 05.2022
- Enhanced customer satisfaction by efficiently managing reservations and accommodating special requests.
- Streamlined the seating process for increased efficiency and reduced wait times for guests.
- Trained and mentored new staff members to ensure consistent service quality and adherence to restaurant policies.
- Assisted servers and kitchen staff with cleaning, setting new seating, as well as taking beverage orders.
- Managed financial transactions including payments, refunds, discounts.
- Managed the cleaning of facilities and various amenities.
Restaurant Team Member
Culver's | Holland
Holland
05.2020 - 10.2020
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
- Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in increased efficiency and satisfied customers.
- Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
- Participated in regular training sessions to stay up-to-date on menu offerings and company policies, leading to improved job performance.
Education
Bachelor of Social Work Candidate -
Northern Michigan University
Marquette, MI12.2026
High school diploma -
Zeeland High School
MI05.2023
Skills
- Great Lake Rescue Training and Water Safety
- POS System Operation
- Customer Service Management
- Sales Reporting and Cash Handling
- Schedule Management
- Logo, Digital, and Graphic Design
- Marketing Media
- Microsoft
- Adobe Photoshop
- Staff Management
- Staff Training and Development
- Social Media Promotion
- Child Supervision
- Athletic and Event Scripting
- Employee Scheduling
References
References available upon request.
Timeline
Event Promo Manager
Northern Michigan University
08.2024 - Current
Camp Counselor
Camp Geneva Holland
05.2024 - 08.2024
Hockey Usher
11.2023 - 03.2024
Event Support Staff
Northern Michigan University
10.2023 - 05.2024
Instructor
The Arc Project | Holland
05.2023 - 08.2023
Shift Leader and Team Trainer
Crumbl Cookies | Holland
05.2022 - 11.2022
Hostess
On The Border Grill | Holland
10.2021 - 05.2022
Restaurant Team Member
Culver's | Holland
05.2020 - 10.2020
Bachelor of Social Work Candidate -
Northern Michigan University
High school diploma -
Zeeland High School
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