Ella Hascall
Denver,CO
Summary
Passionate club manager that possesses excellent organizational skills and delivering exceptional customer service. Uses strong leadership qualities to make decisions quickly and confidently. Practiced in preparing staff work schedules and assigning specific duties.
All previous work history includes, but is not limited to, barista, food handling, and strictly customer service jobs! 7 years running as my favorite career to specialize in.
Overview
1
1
year of professional experience
Work History
Club Manager
LA Fitness International
08.2023 - 09.2024
- Enhanced club membership by implementing targeted marketing strategies and exceptional customer service.
- Increased staff performance and engagement via motivational leadership.
- Fostered a supportive work environment that encouraged teamwork, open communication, and shared responsibility among staff members.
- Recruited, hired, and trained to develop high-performing staff.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
Education
Associate of Arts - Cosmetology
AVEDA Institute
Portland, OR08.2022
Skills
- Staff Training
- Membership Growth
- Team motivation
- Financial Reporting
- Budget Control
- Staff Scheduling
- Conflict Resolution
- Coaching and Mentoring
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Multitasking
- Reliability
- Excellent Communication
Languages
English
Native or Bilingual
Timeline
Club Manager
LA Fitness International
08.2023 - 09.2024
Associate of Arts - Cosmetology
AVEDA Institute
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