Ella Jang

· Provided compassionate care for patients during examinations, treatments, and diagnostic procedures through Fear Free techniques, reducing stress and ensuring patient comfort and safety.

· Reviewed patient shelter records and performed intake examinations, providing preventive care and starting treatments according to standard treatment protocols for all new animals entering the facility.

· Reviewed patient records and administered canine and feline vaccinations daily for all animals housed in the facility.

· Administered injections, oral medications and topically applied medications prescribed by the veterinarian.

· Positioned patients for diagnostic imaging procedures such as radiographs and ultrasounds, ensuring proper landmarks and collimation.

· Performed various diagnostic procedures to obtain patient samples for in-house and laboratory diagnostics including blood work, urinalysis, cytologies, canine and feline respiratory PCR, and ringworm DTM plates.

· Ran in-house diagnostics and ensured proper ordering and preparation of patient samples and laboratory requisition forms to send out to Antech and IDEXX.

· Routinely maintained accurate logging of controlled substances and provided inventory support.

· Maintained accurate patient records in ShelterLuv, supporting efficient case management and continuity of care.

· Provided perioperative care for patients by administering anesthetic injections IM or IV, placing IV catheters and endotracheal tubes as needed, aseptically preparing patients for procedures, surgically monitoring patient vitals, and ensuring safe recovery of patients.

· Contributed to a clean and safe surgical environment by ensuring proper setup and integrity of anesthesia machines, surgical equipment, and monitoring devices.

· Cleaned, sterilized, and maintained kennels, operating rooms, and surgical instruments, and made various surgical packs daily, setting up for the rest of the week’s success.

· Worked with patients in isolation with various diseases including canine parvovirus, feline panleukopenia, and ringworm, cleaning, feeding, and administering treatments, ensuring prevention of contamination through proper use of PPE.

• Trained medical staff, including registered veterinary technicians, veterinary technicians and assistants, volunteers, and externship students, to enhance team competency and patient care.
• Implementing medical protocols for common small animal diseases
• Participating in medical roundings, maintaining accurate patient records and plans
• Established efficient workflow and led staff in daily operations, emergencies, and complex medical conditions, ensuring optimal patient management.
• Performing physical examinations and diagnostics, planning and implementing treatments
• Communicated diagnostic results to fosters and foster coordinators, facilitating informed decisions regarding patient health and treatment plans.
• Providing daily cleaning, feeding, and socialization for in house cats

• Documented patient history and medical observations, ensuring accurate record-keeping of vital signs.
• Assisted on surgery days by placing intravenous catheters, drawing up and logging controlled substances used for pre-medication and induction, intubating, shaving and prepping, extubating and recovery of patients.
• Assisted in surgical procedures by placing intravenous catheters, logging controlled substances for pre-medication and induction, intubating, and supporting patient recovery.
• Performed cephalic, medial saphenous, and jugular venipuncture for blood collection.
• Prepared medications and provided clear explanations to clients during patient discharge.
• Prepared medication and explained them during discharge.
• Positioning dogs and cats for diagnostic imaging such as x-rays.
• Maintenance of IDEXX and Antech Diagnostic machines.
• Utilized Avimark software for managing veterinary records and appointments.

• Answered phone calls to address owner animal health inquiries.
• Weighed patients during check-in to ensure accurate health assessments.
• Weighing patients during the check in process.
• Prepared medication for patients ready for discharge and thoroughly went over discharge instructions.
• Coordinated patient scheduling, check-in, check-out, and billing payments to enhance operational flow.