Dedicated Head Lifeguard with a strong focus on customer service and safety training. Proven ability to manage teams effectively while ensuring compliance with safety protocols.
Work History
Head Lifeguard
1 Year 2 Months
University Club of Michigan State University | 06.2025 - Current
Supervised pool activities to ensure safety.
Trained and managed a team of lifeguards on pool safety and risk management protocols.
Monitored swimmer behavior to prevent accidents and enforce facility rules.
Collaborated with management to develop and implement safety policies.
Evaluated equipment functionality and reported maintenance issues.
Responded effectively to emergencies, providing first aid and coordinating rescue efforts.
Provided customer service and responded to inquiries and complaints for optimal guest satisfaction.
Student Food Bank Assistant
1 Year 4 Months
Michigan State University Food Bank & Basic Needs Program | 01.2025 - 05.2026
Assisted clients with accessing food resources and basic needs services.
Organized and maintained inventory for food items and supplies.
Participated in community outreach events as a representative of the bank, helping enhance brand visibility within local markets.
Streamlined daily operations for improved time management and increased productivity.
Provided exceptional service to customers through timely responses and personalized solutions.
Actively participated in staff training programs, continuously improving product knowledge and skills relevant to the role.
Education
Bachelor of Arts - Psychology
Michigan State University | East Lansing, MI | 05-2028
High School Diploma
Okemos High School | Okemos | 05-2024
Skills
Swimming proficiency
Certified in CPR/AED
Pool operations and maintenance
Safety training
Staff supervision
Team management
Emergency response
Customer service
Recordkeeping
Organizational skills
Multitasking
Conflict resolution
Certification
CPR/AED Certified by American Red Cross
Timeline
Head Lifeguard
University Club of Michigan State University
06.2025 - CurrentRead More
Student Food Bank Assistant
Michigan State University Food Bank & Basic Needs Program