Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Ella Killips

University Club of Michigan State University
East Lansing,MI
1
Certification
2
years of professional experience

Dedicated Head Lifeguard with a strong focus on customer service and safety training. Proven ability to manage teams effectively while ensuring compliance with safety protocols.

Work History

Head Lifeguard

1 Year 2 Months
University Club of Michigan State University | 06.2025 - Current
  • Supervised pool activities to ensure safety.
  • Trained and managed a team of lifeguards on pool safety and risk management protocols.
  • Monitored swimmer behavior to prevent accidents and enforce facility rules.
  • Collaborated with management to develop and implement safety policies.
  • Evaluated equipment functionality and reported maintenance issues.
  • Responded effectively to emergencies, providing first aid and coordinating rescue efforts.
  • Provided customer service and responded to inquiries and complaints for optimal guest satisfaction.

Student Food Bank Assistant

1 Year 4 Months
Michigan State University Food Bank & Basic Needs Program | 01.2025 - 05.2026
  • Assisted clients with accessing food resources and basic needs services.
  • Organized and maintained inventory for food items and supplies.
  • Participated in community outreach events as a representative of the bank, helping enhance brand visibility within local markets.
  • Streamlined daily operations for improved time management and increased productivity.
  • Provided exceptional service to customers through timely responses and personalized solutions.
  • Actively participated in staff training programs, continuously improving product knowledge and skills relevant to the role.

Education

Bachelor of Arts - Psychology

Michigan State University | East Lansing, MI | 05-2028

High School Diploma

Okemos High School | Okemos | 05-2024

Skills

Swimming proficiency
Certified in CPR/AED
Pool operations and maintenance
Safety training
Staff supervision
Team management
Emergency response
Customer service
Recordkeeping
Organizational skills
Multitasking
Conflict resolution

Certification

  • CPR/AED Certified by American Red Cross

Timeline

Head Lifeguard

University Club of Michigan State University
06.2025 - CurrentRead More

Student Food Bank Assistant

Michigan State University Food Bank & Basic Needs Program
01.2025 - 05.2026Read More

Michigan State University

Bachelor of Arts from Psychology
Read More

Okemos High School

High School Diploma
Read More
Ella Killips