Ella Kring
Elk River,MN
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Director of Operations
Homecare Service Of Brown County
2021.09 - Current
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Analyzed business operations and implemented strategies to improve operational cohesiveness.
- Oversaw day-to-day production activities in accordance with business objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Mentored and coached team members to foster productive and engaging work environment.
- Analyzed customer feedback and identified areas for improvement to drive business success.
- Monitored budget and utilized operational resources.
- Defined, implemented, and revised operational policies and guidelines.
- Developed systems and procedures to improve operational quality and team efficiency.
- Trained and guided team members to maintain high productivity and performance metrics.
- Used advance software to prepare document, reports, and presentations.
- Coordinated events and worked on AD HOC projects.
- Reported issues to higher management with great detail.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
Residential Services Professional
School For The Blind And Visually Impaired
2021.09 - Current
- Enforced policies and safety standards through building and room rounds.
- Scheduled educational activities, faculty lectures and departmental events to drive mission and values of institution.
- Strengthened SDSBVI operations by aligning processes to capitalize on new educational trends.
- Observes, records, and reports behavior and intervenes with behavior management techniques as needed to ensure safety of students and staff and provides supporting documentation for teaching and treatment plans.
- Conducts individual and group training sessions as directed by
supervisor to assist students with developing skills in area of
Expanded Core Curriculum. - Participated in dormitory maintenance to provide clean and
comfortable environment. - Provided emotional support and counseling to residents coping with
loss and created and developed bereavement groups. - Demonstrated knowledge of evidence-based strategies to foster
independence and social academic engagement. - Provides direct personal care for students served at SDSBVI and implements Activities of Daily Living (ADL) teaching plans to ensure good health and hygiene.
- Handled on-call rotation, remaining available for after-hours calls and on-site assistance.
- Used Microsoft Word and other software tools to create documents and other communications.
- Assisted with school field trips and special events by collecting
permission slips and payments.
Private Teacher
Galvin Family
2019.01 - 2021.01
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
- Implemented creative ways to foster curiosity for complex principles through hands-on learning and planned activities.
- Incorporated multiple types of teaching strategies into daily activities.
- Organized different types of activities to enhance physical and intellectual development.
- Communicated frequently with parents and students to provide feedback and discuss instructional strategies.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Built positive and nurturing environments to support child social and emotional growth.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Promoted language development skills through reading and storytelling.
- Stayed current on toy and child-related recalls and safety warnings.
- Supervised children on playground to help develop physical and social skills.
- Encouraged children to be understanding and patient with others.
- Led indoor and outdoor activities to entertain and occupy children.
Assistant Teacher
Creative Kids Academy
2018.05 - 2020.12
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student physical, mental, and social development using classroom games and activities.
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Supervised recess, lunch and daily student intake and dismissal.
- Provided one-on-one and group-based learning support focused on student progress.
- Completed daily reports, meal count sheets, and attendance logs.
- Supported teacher in preparing individualized learning plans for underperforming students.
- Researched and presented new learning tools and methods for classroom application.
- Delivered supplementary lessons and practice assignments.
- Graded assignments and reported individual progress to teacher.
- Distributed tests, assignments and handouts per teacher specifications.
- Worked with teacher and administrators to enforce school policies and procedures.
- Worked with teacher to identify and target opportunities for instructional improvements.
- Monitored and reported student progress and development, offering mentoring as needed.
General Manager in Training
Dakotahs Doggy Daycare
2016.01 - 2019.10
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Interacted well with customers to build connections and nurture relationships.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Assisted in recruiting, hiring and training of team members.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Reported issues to higher management with great detail.
- Designed modern employee recognition program which boosted productivity and improved morale.
- Launched new, robust business management software system, resulting in improved operational insight and planning.
- Developed vale-added solutions and approaches by leveraging trends in customers marketplaces and industries.
Education
Educational Leadership And Entrepreneurship
Harvard University
Cambridge, MA01.2024
Education of Individuals With Traumatic Brain Injuries
Colorado Christian University
Denver, COMaster of Arts - Educational Administration
Grand Canyon University
Phoenix, AZ01.2025
Associate of Arts - Education of Individuals in Elementary Special Education Programs
University of Northwestern St. Paul
Saint Paul, MN03.2021
High School Diploma -
Spectrum High School
Elk River, MN05.2020
Skills
- Inventory Tracking and Management
- Professional Relationships
- Operational Efficiency and Safety
- Operational Leadership
- Tenant Improvements
- Policy Development and Enforcement
- Administrative Support
- Program Optimization
- Resource Allocation
- Critical Thinking
- Culture Transformation
- Maintaining Clean Work Areas
Accomplishments
- Participates as member of the Crisis Response Team
- Supervised team of 30 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Created and organized annual food drive event within the community.
- Received 92% positive feedback from private tutoring students.
- Provided volunteering for different organizations around Minnesota and South Dakota.
Affiliations
- Arise Church - Youth Group Leader (2022 - Present)
- Seasonal helper for the youth - Salvation Army (2022 - Present)
- Anonymous Financial Donor - Boys & Girls Club (2023 - Present)
- Team Member - Aberdeen Growers Club (2021 - Present)
Certification
- CPR and First Aide
- Medication Aide
- Microsoft Certified Educator (In Progress)
- Technology Literacy for Educator - TLE (In Progress)
- Child Development Associate - CDA ( In Progress)
- Disability Management Specialist - CDMS ( In Progress)
Additional Information
"Ever since Ella joined Homecare Services, she has exhibited exceptional leadership qualities. She possesses a unique ability to manage and direct a diverse group of team members towards achieving the organization's objectives. Moreover, Ella's personal growth is of great importance to her, as she continually challenges herself to attain her career goals. Furthermore, Ella values constructive criticism and actively seeks feedback to help improve her performance.
Although she excels at working collaboratively with her colleagues, there is room for improvement in terms of delegation of work, so that she does not become overburdened. Therefore, I strongly recommend that over the next two months, Ella should focus on enhancing her educational experience and creating a well-defined professional development plan for each of her caregivers. This will enable her to further develop her leadership skills and help her team members grow professionally."
Timeline
Assistant Director of Operations
Homecare Service Of Brown County
2021.09 - Current
Residential Services Professional
School For The Blind And Visually Impaired
2021.09 - Current
Private Teacher
Galvin Family
2019.01 - 2021.01
Assistant Teacher
Creative Kids Academy
2018.05 - 2020.12
General Manager in Training
Dakotahs Doggy Daycare
2016.01 - 2019.10
Educational Leadership And Entrepreneurship
Harvard University
Education of Individuals With Traumatic Brain Injuries
Colorado Christian University
Master of Arts - Educational Administration
Grand Canyon University
Associate of Arts - Education of Individuals in Elementary Special Education Programs
University of Northwestern St. Paul
High School Diploma -
Spectrum High School
- CPR and First Aide
- Medication Aide
- Microsoft Certified Educator (In Progress)
- Technology Literacy for Educator - TLE (In Progress)
- Child Development Associate - CDA ( In Progress)
- Disability Management Specialist - CDMS ( In Progress)
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