PENNY JOHNSON
Summary
Enthusiastic Gas Station Attendant with 0 years of experience in service. Dedicated to comprehensively enhancing customer experiences through helpfulness and maintaining a clean workspace. Successful at restocking quickly and assisting customers.
Overview
16
16
years of professional experience
3
3
years of post-secondary education
Work History
Customer Service Representative
FAYETTE COUNTY AUDITOR'S OFFICE & BROWN COUNTY AUD
1995.03 - 2011.02
- Reconciled cash drawer at start and end of each day, accounting for errors, and resolving discrepancies.
- Promptly responded to inquiries and requests from prospective customers.
- Maintained and managed customer files and databases.
- Trained new personnel regarding company operations, policies and services.
- Performed various clerical duties by filing and faxing documents and creating customer databases.
Education
Associate of Arts - Early Childhood Special Education
OHIO UNIVERSITY-CHILLICOTHE
Chillicothe, OH 08.1969 - 03.1972
Skills
- Payment Processing
- Company Guidelines
- Facility Management
- Error Identification
- Credit Card Transaction Processing
- Customer Satisfaction
- Customer Service and Assistance
PLAYING PIANO AT CHURCH
I HAVE BEEN A PIANST FOR 20 YEARS AT THE GOOD HOPE METHODIST CHURCH. ONLY MISS 5 TIMES A YEAR OUT OF 52 TIMES.
VERY LOYAL AND ENJOY THE MUSIC.
Timeline
Customer Service Representative
FAYETTE COUNTY AUDITOR'S OFFICE & BROWN COUNTY AUD
1995.03 - 2011.02
Associate of Arts - Early Childhood Special Education
OHIO UNIVERSITY-CHILLICOTHE
08.1969 - 03.1972
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