Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ella LaFleur

Baton Rouge,LA

Summary

My name is Ella LaFleur, and I'm currently a junior at LSU. I'm seeking a server position because I thrive in fast-paced environments and genuinely enjoy interacting with people. In my previous roles, I've developed strong customer service and multitasking skills while working in high-energy restaurant settings. I consistently maintain a positive and professional attitude, even when managing multiple responsibilities. I'm now looking to transition into a new opportunity where I can continue to apply my strengths in communication, teamwork, and customer engagement.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Physical Therapist Technician

GO Physical Therapy
10.2023 - 05.2024
  • Built rapport with patients, establishing trust that facilitated open communication about their goals and concerns during therapy sessions.
  • Helped maintain inventory levels of essential supplies required for daily operation within the clinic setting, contributing to overall efficiency.
  • Monitored patient's safety and response to exercise intensity to discuss with therapist or assistant.
  • Utilized evidence-based practices when assisting therapists with exercise prescription, manual techniques, and modalities application for optimal results.
  • Increased clinic efficiency by maintaining detailed records of 40+ patients ' progress.

Server

City Pork
04.2023 - 10.2023
  • Demonstrated strong multitasking skills by managing multiple tables with 25+ guest simultaneously without compromising service quality.
  • Worked with POS systems to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Server

Rocca Pizzeria
05.2022 - 04.2023
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Sales Associate

Frock Candy
05.2021 - 09.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Bachelor of Science - Kinesiology

Louisiana State University
Baton Rouge, LA
05-2026

Skills

  • Suggestive selling
  • Menu memorization
  • Customer service
  • Guest engagement

Certification

Certified to serve alcohol in Louisiana. I have completed the Louisiana Responsible Vendor Training Program and received my official bar card.

Timeline

Physical Therapist Technician

GO Physical Therapy
10.2023 - 05.2024

Server

City Pork
04.2023 - 10.2023

Server

Rocca Pizzeria
05.2022 - 04.2023

Sales Associate

Frock Candy
05.2021 - 09.2021

Bachelor of Science - Kinesiology

Louisiana State University