Ella Lockhart
Oviedo,FL
Summary
Experienced in customer service and team leadership, bringing strong skills in time management, sales, and health and safety compliance. Proven ability to maintain service quality and support high-volume operations efficiently. Seeking a Server position to leverage my expertise in food and beverage service and contribute to a dynamic team.
Overview
6
6
years of professional experience
Work History
Salon Assistant/Receptionist
Stella Luca Salons
Winter Park, FL
11.2025 - Current
- Assisted stylists with client consultations and service preparations, enhancing overall customer experience.
- Managed salon inventory, ensuring availability of products and supplies for daily operations.
- Provided exceptional customer service, addressing inquiries and resolving issues effectively.
- Maintained cleanliness and organization of salon areas, contributing to a welcoming environment.
Server
Armando’s College Park
Orlando
03.2025 - Current
- Supported servers and host staff by bussing tables and resetting dining areas efficiently.
- Delivered food promptly and assisted with order accuracy.
- Maintained cleanliness of dining and service areas.
- Followed health regulations and assisted with cost and waste control efforts.
Server
Jeffrey Kaplan
03.2020 - 01.2025
- Supervised daily front-of-house operations to ensure smooth service and optimal dining flow.
- Trained and mentored servers on service standards, menu knowledge, and procedures.
- Assisted staff during high-volume periods to maintain service quality.
- Monitored employee performance and addressed issues promptly and professionally.
- Promoted high-profit items and daily specials to meet sales goals.
- Ensured compliance with company policies, hygiene standards, and liquor laws.
- Provided guests with food, wine, and liquor pairing recommendations.
Education
High School Diploma - undefined
FLVS
Florida05.2024
Skills
Customer Service & Guest Relations
Team Leadership & Training
Cash Handling & POS Systems
Time Management & Multitasking
Food & Beverage Service
Sales & Upselling
Health & Safety Compliance
Interpersonal & Communication Skills
LANGUAGES
ASL - Conversational
Timeline
Salon Assistant/Receptionist
Stella Luca Salons
11.2025 - Current
Server
Armando’s College Park
03.2025 - Current
Server
Jeffrey Kaplan
03.2020 - 01.2025
High School Diploma - undefined
FLVS