Alanis Gonzalez
Manalapan,NJ
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Salon Assistant/Receptionist
Dream Salon
Manalapan, NJ
2022.03 - Current
- Greeted clients warmly and ensured a welcoming atmosphere.
- Coordinated with team members to ensure smooth daily operations.
- Maintained cleanliness of salon by sweeping floors, wiping down surfaces, and organizing supplies.
- Shampooed, conditioned and rinsed clients' hair.
- Coordinated with stylists to optimize daily operations.
- Backed up reception desk by answering phones, scheduling appointments, and processing payments.
Backroom Associate/Cashier
HomeSense
Manalapan, NJ
2021.11 - 2022.06
- Assisted in unloading shipments and sorting inventory efficiently.
- Provided customer service support when needed on the sales floor.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Bakery Clerk
ShopRite
Morganville, New Jersey
2017.01 - 2021.01
- Arranged product into display cases for proper presentation
- Unload trucks with merchandise
- Opening and closing procedures
Education
High School -
New Design High School
Manhattan, NY 2012.09 - 2016.06
Some College (No Degree) -
Medgar Evers College
Brooklyn, NY 2016.08 - 2017.01
Skills
- Appointment management
- Appointment scheduling
- Salon management software
- Client management tools
- Customer engagement
- Customer service
- Telephone communication
- Effective communication
- Problem solving
Specialized Skills
Experienced with Microsoft Windows Programs and Google Docs, Proficient in conversational Spanish
Timeline
Salon Assistant/Receptionist
Dream Salon
2022.03 - Current
Backroom Associate/Cashier
HomeSense
2021.11 - 2022.06
Bakery Clerk
ShopRite
2017.01 - 2021.01
Some College (No Degree) -
Medgar Evers College
2016.08 - 2017.01
High School -
New Design High School
2012.09 - 2016.06