Ella Loest
Kohler,WI
Summary
Personable and reliable candidate with passion for delivering exceptional customer service and positive, upbeat attitude. Well-versed in customer service and hospitality. Dedicated to creating a welcoming atmosphere and ensuring a memorable experience for every patron.
Overview
2
2
years of professional experience
Work History
Busser
Blackwolf Run Golf Course
09.2021 - 02.2023
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, cleaned spills, and removed trays to maintain fresh and clean customer areas.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Ensured tables always had water, and took additional non-alcoholic drink orders
- Assisted servers, dishwashers, and hosts by carrying additional trays, stocking silverware, delivering menus, and washing silverware and cups.
Hostess
Backwolf Run Golf Course
08.2021 - 02.2023
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Organized and created efficient seating arrangements for guests.
Education
High School Diploma -
Kohler High School
Kohler, WI06-2026
Skills
- Cleaning and sanitizing procedures
- Team collaboration
- Strong leadership
- Beverage service
- Quick learner
- Customer service
- Phone etiquette
- Greeting guests
- Hospitality service expertise
Languages
Spanish
Elementary
Timeline
Busser
Blackwolf Run Golf Course
09.2021 - 02.2023
Hostess
Backwolf Run Golf Course
08.2021 - 02.2023
High School Diploma -
Kohler High School
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