Ella Loscalzo
Montclair,NJ
Summary
to be determined.
Overview
4
4
years of professional experience
Work History
Front Desk Agent
THE GEORGE HOTEL
Montclair, NJ
03.2024 - Current
- Oversee daily front desk operations, including check-ins/check-outs, reservations, and guest inquiries.
- Manage breakfast setup and prep for up to 31 guest rooms, ensuring a high standard of cleanliness and presentation.
- Handle on-call responsibilities (11pm-7am) to address overnight issues, late-night check ins, and emergency situations.
- Source furniture and other items while balancing budget constraints and quality standards.
- Editing hotel website content, ensuring amenities are up to date.
- Provide technical support for staff and guests, troubleshooting basic hardware/software issues.
- Inspect guest rooms for quality control, collaborating with housekeeping to maintain high standards.
- Organize evening wine service, ensuring proper inventory and a memorable guest experience.
Middle School Rowing Coach
MONTCLAIR ROWING CLUB
Montclair, NJ
07.2022 - 06.2024
- Instructed middle school students in proper rowing techniques, emphasizing correct form, endurance, and teamwork.
- Monitored students' performance during practice, providing individualized feedback and corrective drills.
- Ensured compliance with all safety protocols and addressed any injuries or concerns promptly.
Physical Therapy Aide
JAG-ONE PHYSICAL THERAPY
Fairfield, NJ
06.2022 - 12.2022
- Assisted physical therapists with patient positioning.
- Maintained cleanliness and organization of therapeutic equipment, adhering to health and safety standards.
- Educated patients on home exercise programs under the direction of the physical therapist.
Counselor in Training
MYSTIC SEAPORT MUSEUM
Mystic, CT
07.2021 - 08.2022
- Supported counselors with daily camp operations, including cabin management and meal supervision.
- Assisted with sailboat rigging, safety briefings, and on-water instruction under certified instructors.
- Supervised campers during both daytime and overnight activities, ensuring safety and adherence to camp rules.
- Resolved minor conflicts among campers, promoting communication, empathy, and mutual respect.
Education
Bachelor of Science - Finance
University of Rhode Island
Kingston, RI12-2027
Skills
- Microsoft Office Suite
- Customer service and relations
- Procurement and sourcing
- Team collaboration
- Adaptability and quick learning
- Technical support basics
References
References available upon request.
Timeline
Front Desk Agent
THE GEORGE HOTEL
03.2024 - Current
Middle School Rowing Coach
MONTCLAIR ROWING CLUB
07.2022 - 06.2024
Physical Therapy Aide
JAG-ONE PHYSICAL THERAPY
06.2022 - 12.2022
Counselor in Training
MYSTIC SEAPORT MUSEUM
07.2021 - 08.2022
Bachelor of Science - Finance
University of Rhode Island