ELLA MAJOR
pensacola
Summary
Hardworking and reliable, focused on going above and beyond to support team and serve customers. Safety-oriented and hardworking with multiple years of success in supporting recreational activities. Motivated to continue to learn and grow in any work scenario. Positive, upbeat, and able to build solid relationships to drive long-term program effectiveness.
Overview
4
4
years of professional experience
Work History
Camp Counselor
Camp Merrie-Woode
05.2022 - 08.2024
- Discussed boundaries and made positive experiences for campers.
- Created and led program schedules and appropriate activities for various aged campers.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
- Led conflict resolution efforts among campers, fostering a positive atmosphere conducive to personal development.
Retail Sales Associate
Copper Closet
01.2023 - 05.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
Hostess
Tuscan Oven
07.2020 - 07.2021
- Opened, cleaned, and closed restaurant.
- Answered phone calls to take delivery or pickup orders from callers.
- Provided helpful information for customers, greeted and sat customers.
- Delivered and collected final bills, processed cash and credit card payments.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
High School Diploma -
Booker T. Washington High School
Pensacola, FL05-2022
Skills
- Skill and relationship building
- Time management
- CPR, AED, and First-Aid certified
- Activity coordination
- Communication
LANGUAGES
English, Fluent
Spanish, Conversational
Community Service
BETA National Honor Society, Club Attendant, 2019, 2022
Club Attendant and Secretary, Christ Church Youth Community, 2019-2022
Participation in Mission Trips
Timeline
Retail Sales Associate
Copper Closet
01.2023 - 05.2023
Camp Counselor
Camp Merrie-Woode
05.2022 - 08.2024
Hostess
Tuscan Oven
07.2020 - 07.2021
High School Diploma -
Booker T. Washington High School
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