Ella McKinney
San Diego ,CA
Summary
Dynamic team player with a positive attitude and strong customer service skills, honed at Smoothie King and Buddy's Bar-b-q. Successfully trained new staff and resolved customer complaints. Proficient in cash handling and point-of-sale systems, consistently ensuring accurate transactions while multitasking in a fast-paced environment.
Overview
2
2
years of professional experience
Work History
Team Member
Smoothie King
06.2024 - 05.2025
- Prepared smoothies by blending fresh fruits, vegetables, and other ingredients to ensure high-quality beverages.
- Maintained cleanliness and organization of workstations to comply with health and safety standards.
- Assisted customers in selecting smoothie options based on preferences and dietary needs.
- Trained new staff on smoothie preparation techniques and safe food handling practices.
- Assisted in inventory management by restocking shelves and tracking product availability.
- Handled cash management tasks, including balancing register at end of shifts.
- Helped customers complete purchases, locate items, and join reward programs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Processed customer transactions accurately using point-of-sale systems.
Cashier/Cook
Buddy’s Bar-b-q
03.2023 - 05.2024
- Assisted customers with menu selections and inquiries to enhance dining experience.
- Maintained cleanliness and organization of cashier station and dining area.
- Handled cash and credit transactions accurately, ensuring secure payment processing.
- Resolved customer complaints promptly, contributing to positive guest relations.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Prepared and cooked various dishes according to established recipes and presentation standards.
- Assisted in inventory management, ensuring proper storage of ingredients and minimizing waste.
- Prepared meals efficiently under time constraints for timely service during peak hours.
Education
No Degree - Music
Roane State Community College
Harriman, TNHigh School Diploma -
Roane County High School
Kingston, TN05.2025
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Following instructions
- Cash handling
- Adaptability and flexibility
- Multitasking
- Point-of-sale system
- Task prioritization
- Training and mentoring
Timeline
Team Member
Smoothie King
06.2024 - 05.2025
Cashier/Cook
Buddy’s Bar-b-q
03.2023 - 05.2024
No Degree - Music
Roane State Community College
High School Diploma -
Roane County High School