Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ella Nelson

Culpeper,VA

Summary

Dynamic Medical Assistant with extensive experience, excelling in vital sign assessment and wound care. Proven ability to enhance patient care through effective communication and organizational skills. Recognized for maintaining high standards of safety and quality control, ensuring optimal patient outcomes in fast-paced environments.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Medical Assistant

Blue Ridge Orthopedics
Culpeper, Virginia
02.2025 - Current
  • Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
  • Provided wound care services such as changing dressings or applying topical ointments.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Instructed patients on proper use of crutches and braces following an injury or surgery.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Prepared laboratory specimens for analysis and organized lab results for review by the physician.
  • Organized patient charts before each day's clinic sessions began.
  • Executed proper casting and splinting techniques on required limb

Waiter's Assistant

The Inn at Little Washington
Washington, VA
07.2022 - Current
  • Observed the Michelin standards of restaurant quality
  • Quality control of all entrees in setting
  • Five star restaurant attention to customer service
  • Knowledge and memorization of complex menu
  • Attention to professional attire
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Stocked server areas with supplies before, during and after shifts.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Completed opening and closing checklists to ensure smooth restaurant operations.
  • Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.

EMT Trainee

University Of Virginia, School Of Medicine
Charlottesville, VA
10.2022 - 12.2023
  • Placed Iv and ran labs (In hospital setting)
  • Ran EKG and handed to Doctor to sign and look over (in hospital setting)
  • Took vital signs and blood pressure to observe patient's condition and prepare appropriate resources and medical procedures.
  • Cleaned and sanitized vehicles and medical equipment to comply with safety and health protocols.
  • Cleaned and sanitized ambulance and supplies between calls.
  • Took patients' vital signs, collected medical specimens and updated information in patient charts.
  • Stocked and replenished patient care areas with appropriate supplies.
  • Monitored patients' condition and reported changes in status or acuity to nurses.
  • Safely transferred patients to wheelchair or stretchers for transportation to other departments.

Car Salesman

Battlefield Ford Culpeper
Culpeper, VA
04.2022 - 06.2022
  • Greeted customers at arrival to build positive relationships and discuss vehicles.
  • Responded to inquiries from potential customers via email and telephone.
  • Showcased vehicle features and took customers on test drives in local area.
  • Educated customers about sales processes, warranty requirements and service standards.
  • Worked with customers and sales management to reach price agreements and explain warranty, sales and option package procedures.
  • Greeted and assisted customers entering showroom or sales lot to answer questions and show vehicles.
  • Answered customer emails and telephone requests for information.
  • Called and emailed leads to update on desired inventory, maintain interest and enhance sales.
  • Closed deals by working with finance and insurance team to provide customers with smooth, comprehensive service.

Mobile Expert

T-Mobile
Culpeper, VA
01.2022 - 03.2022
  • Welcomed guests and asked open-ended questions to best determine which products would meet needs.
  • Explained latest promotions, sales incentives and offerings to promote savings and drive sales.
  • Encouraged customers to consider purchasing accessories and warranties, resulting in successful upselling and cross-selling.
  • Demonstrated and sold mobile devices to guests, showcasing latest product features and capabilities.
  • Answered guest questions and walked through features of wireless devices to resolve confusion about device features.
  • Developed long-term relationships with repeat customers through building credibility in product expertise and personal integrity in salesmanship.
  • Detailed product features for customers to provide information for best decisions based on personal needs.
  • Used on-site computer systems to access figures and documentation associated with available service plans.
  • Assisted customers both in person and by phone, answering questions about different products.
  • Used cross-selling methods to encourage customers to purchase accessories and warranties.

Cashier

Martins Food Store
Culpeper, VA
12.2020 - 12.2021
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped fellow cashiers resolve technical, service and customer issues to maintain team efficiency and customer satisfaction.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Processed sales transactions to prevent long customer wait times.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Verified customer identification for alcohol or tobacco purchases.
  • Greet customers and ascertain what each customer wants or needs.
  • Describe merchandise and explain use, operation, and care of merchandise to customers.
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Answer questions regarding the store and its merchandise.
  • Compute sales prices, total purchases and receive and process cash or credit payment.
  • Open and close cash registers, performing tasks such as counting money
  • coupons, and vouchers, balancing cash drawers, and making deposits,
  • Inventory stock and requisition new stock
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Issue receipts, refunds, credits, or change due to customers.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Greet customers entering establishments.
  • Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash
  • Answer customers' questions, and provide information on procedures or policies.
  • Weigh items sold by weight to determine prices.

Senior Citizen Volunteer

Meadowbrooke Assisted Living
Culpeper, VA
01.2015 - 12.2019
  • Set up plans and oversaw daily activities like bingo, musical events.
  • Spent time with residents that did not receive frequent visits or family interactions.
  • Interacted in a meaningful way with senior citizens to include active listening, assisting with meals, and read mail and books.
  • Maintained positive moral.

Restaurant Busser

its about thyme
Culpeper, VA
06.2019 - 08.2019
  • Cleared tables efficiently to maintain high turnover rate and minimize wait times.
  • Restocked condiments and drink station supplies to maintain customer satisfaction.
  • Monitored customer movements and quickly cleared empty tables for future customers.

Education

High School Diploma -

Virginia University Of Lynchburg
Lynchburg, VA
08.2020

High School Diploma -

Highland School
Warrenton, VA
06.2020

Skills

  • Vital sign assessment
  • IV setup
  • Emergency Response
  • Active listening
  • Training & development
  • Organizational skills
  • First Aid/CPR
  • PPE use
  • Vital signs monitoring
  • Wound care
  • Casting techniques
  • Certified in basic life support (BLS)
  • Medical terminology knowledge
  • Wound care and irrigation
  • Casting and splinting
  • Quality control
  • Safety Awareness
  • Effective problem solving
  • Decision-making skills
  • Good sportsmanship abilities
  • Team player
  • Organized
  • ID verification
  • Customer Service

Certification

  • CPR Certified
  • BLS Certified
  • CPI Certified

Timeline

Medical Assistant

Blue Ridge Orthopedics
02.2025 - Current

EMT Trainee

University Of Virginia, School Of Medicine
10.2022 - 12.2023

Waiter's Assistant

The Inn at Little Washington
07.2022 - Current

Car Salesman

Battlefield Ford Culpeper
04.2022 - 06.2022

Mobile Expert

T-Mobile
01.2022 - 03.2022

Cashier

Martins Food Store
12.2020 - 12.2021

Restaurant Busser

its about thyme
06.2019 - 08.2019

Senior Citizen Volunteer

Meadowbrooke Assisted Living
01.2015 - 12.2019

High School Diploma -

Virginia University Of Lynchburg

High School Diploma -

Highland School

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