Ella Novotny
Normal,IL
Summary
Experienced with teamwork, contributing to seamless daily operations and collective success. Utilizes strong communication skills to enhance team efficiency and resolve issues promptly. Track record of reliability and adaptability, ensuring consistent support and positive outcomes.
Overview
3
3
years of professional experience
Work History
Bakery Associate
Caputo's Fresh Market
07.2023 - Current
- Ensured food safety compliance by following guidelines for storage, handling, and preparation of bakery goods.
- Performed routine equipment maintenance tasks such as cleaning mixers, ovens, and utensils to maintain optimal functionality and prevent potential hazards.
- coordinated customer orders both over the phone and in-store.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Provided support to other departments within the store as needed, fostering a collaborative work environment.
- Collaborated with team members to ensure consistent product quality and adherence to company standards.
- Maintained proper inventory levels by conducting regular stock checks and placing timely orders when necessary.
- Trained new employees on bakery procedures, ensuring they quickly became productive contributors to the team.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
Event Operations Staff Member
Illinois State University
02.2024 - Current
- Managed event set-up and tear-down, ensuring timely completion of tasks for seamless transitions.
- Provided exceptional customer service to attendees, responding to inquiries or resolving issues professionally.
- Kept banquet space clean and presentable for guests.
- Welcomed guests to events, checked invitations, and oversaw proper seating.
- Inspected tickets and customer IDs
Production Team Member
Catering Made Simple
05.2022 - 01.2023
- Met daily production goals through diligent work ethic and effective teamwork strategies.
- Collaborated with team members to assemble high-quality products on time, meeting customer specifications.
- Prevented product shifting and damage during transportation by using proper padding and bracing.
- Loaded and unloaded materials and assemblies.
- Set up, operated, and maintained production machinery.
- Enhanced customer satisfaction by providing exceptional food and service during events.
- Supported catering team members in setting up event spaces for seamless execution of functions.
- Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
- Cleaned and organized kitchen, dining and service areas.
Education
Bachelor of Science - Psychology
Illinois State University
Normal, IL05-2026
Skills
- Strong teamwork
- Cleaning skills
- Customer service expertise
- Material restocking
- Team building
- Multitasking Abilities
- Conflict Resolution
- Problem-solving abilities
- Time management abilities
Timeline
Event Operations Staff Member
Illinois State University
02.2024 - Current
Bakery Associate
Caputo's Fresh Market
07.2023 - Current
Production Team Member
Catering Made Simple
05.2022 - 01.2023
Bachelor of Science - Psychology
Illinois State University
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