Stephanie Hernandez
Laredo,TX
Summary
Skilled employee with great organization skills while executing tasks successfully and timely. Well-versed in monitoring supply and inventory and aiding management in compiling daily orders. Strong familiarity in customer service and offering assistance throughout their experience. Easy to communicate with customers and coworkers therefore providing a constant efficient environment.
Overview
9
9
years of professional experience
Work History
Bakery Associate
Walmart
01.2022 - Current
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
- Maintained tidy and organized work area to comply with cleanliness standards.
Sales Associate
Walmart
07.2018 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Sales Associate
Academy Sports Outdoors
06.2015 - 07.2018
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Contributed to team objectives in fast-paced environment.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
Sales Associate
Burlington
05.2014 - 06.2015
Education
No Degree - Nursing
Laredo College
Laredo, TXHigh School Diploma -
Lyndon B. Johnson
Laredo, TX06.2013
Skills
- Exceeding Customer Expectations
- Sales Expertise
- Customer Preferences
- Strong Communication and Interpersonal Skills
- Performance Improvement
- Menu Memorization
- Customer Service
- Rotation Procedures
Languages
Spanish
Native or Bilingual
Timeline
Bakery Associate
Walmart
01.2022 - Current
Sales Associate
Walmart
07.2018 - Current
Sales Associate
Academy Sports Outdoors
06.2015 - 07.2018
Sales Associate
Burlington
05.2014 - 06.2015
No Degree - Nursing
Laredo College
High School Diploma -
Lyndon B. Johnson
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