Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Ella Olsen

Herriman,UT

Summary

Looking to contribute to the success and growth of the organization through a new employment opportunity.

Highly organized and detail-oriented with strong work ethic and dedication to achieving goals. Eager to learn and expand knowledge. Able to work in a team environment or independently.


Overview

4
4
years of professional experience

Work History

Store Manager / Wholesale Manager

My Little Belleville
06.2023 - Current
  • Responsible for processing wholesale orders through every step to ensure 100% accuracy. Communicate with customers as needed.
  • Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally. Manage seamless fulfillment of online orders placed by customers.
  • Provide attentive customer service, addressing inquiries and assisting shoppers during their in-store visits.
  • Contributed to successful launch of company's first brick-and-mortar establishment.
  • Accountable for overseeing daily operations, including opening and closing procedures, cash handling, ensuring smooth functioning of store during shifts.

Team Member

Swig N' Sweets
03.2024 - 09.2025
  • Operated register to process payments and collect cash payment for order totals.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Cultivated warm relationships with regular customers.

Shift Lead / Barista

Beans & Brews Coffeehouse
03.2022 - 10.2023
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Preformed enhanced responsibilities and supervisory role when manager is off site.
  • Responded to and resolved customer questions and concerns.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Frequently inspected production area to verify proper food processing operation.

Sales Associate

aerie by American Eagle Outfitters
08.2021 - 03.2022
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Took on leadership duties maintaining team motivation and cohesion in absence of active store manager.

Education

High School Diploma -

Riverton High School
Riverton, UT
01.2022

Skills

  • Communication skills
  • Customer service
  • Microsoft Office Suite
  • Time management
  • Organizational skills
  • Staff Training
  • Hourly shift management

Accomplishments

    Achieved personal goal of graduating from high school a semester early. Worked hard to successfully earn and save money to live and travel around Europe for two months on my own.

Timeline

Team Member

Swig N' Sweets
03.2024 - 09.2025

Store Manager / Wholesale Manager

My Little Belleville
06.2023 - Current

Shift Lead / Barista

Beans & Brews Coffeehouse
03.2022 - 10.2023

Sales Associate

aerie by American Eagle Outfitters
08.2021 - 03.2022

High School Diploma -

Riverton High School