Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ella Opperman

Aurora,CO

Summary

I am outgoing and always have a good attitude when it comes to helping others. I am strong at creating good relationships with customers and am always looking to help those with questions. In school I am an AP student so I am a very fast paced learner and love to challenge myself.

Overview

2
2
years of professional experience

Work History

Front Desk Agent

Young Mens Christian Association (YMCA)
Aurora, CO
03.2021 - Current


  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Answered telephones and greeted visitors to assist, answer questions and direct.
  • Posted charges, updated accounts and issued bills to departing guests.
  • Gave tours of the facility and created memberships for incoming patrons.

Hostess

Village Inn Pancake House
Aurora, CO
01.2021 - 08.2021
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.

Education

Current High School Student -

Cherokee Trail High School
Aurora, CO
05.2023

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Communication Skills

Timeline

Front Desk Agent

Young Mens Christian Association (YMCA)
03.2021 - Current

Hostess

Village Inn Pancake House
01.2021 - 08.2021

Current High School Student -

Cherokee Trail High School
Ella Opperman