Ella Opperman
Aurora,CO
Summary
I am outgoing and always have a good attitude when it comes to helping others. I am strong at creating good relationships with customers and am always looking to help those with questions. In school I am an AP student so I am a very fast paced learner and love to challenge myself.
Overview
2
2
years of professional experience
Work History
Front Desk Agent
Young Mens Christian Association (YMCA)
Aurora , CO
2021.03 - Current
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Answered telephones and greeted visitors to assist, answer questions and direct.
- Posted charges, updated accounts and issued bills to departing guests.
- Gave tours of the facility and created memberships for incoming patrons.
Hostess
Village Inn Pancake House
Aurora , CO
2021.01 - 2021.08
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
Education
Current High School Student -
Cherokee Trail High School
Aurora, CO05.2023
Skills
- Customer Service
- Teamwork and Collaboration
- Communication Skills
Timeline
Front Desk Agent
Young Mens Christian Association (YMCA)
2021.03 - Current
Hostess
Village Inn Pancake House
2021.01 - 2021.08
Current High School Student -
Cherokee Trail High School
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