Summary
Overview
Work History
Education
Skills
Timeline
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Ella Oswald

Summary

Loyola University Chicago student offering hospitality experience and enthusiasm for helping others. Comfortable working in fast-paced environments to handle demanding workload. Proven ability to integrate programming skills with marketing principles to create innovative solutions and optimize business processes. Eager to apply analytical skills and technical expertise to real-world challenges and contribute to forward-thinking projects.

Overview

6
6
years of professional experience

Work History

Wholesale Intern

FellowBrands
05.2024 - 08.2024
  • Maintained accurate records of orders received and shipped out to ensure timely delivery of goods.
  • Developed relationships with key industry contacts to increase business opportunities.
  • Compiled lists of potential clients using various sources such as databases, directories, referrals.
  • Identified areas for improvement within existing processes or systems used for wholesale operations.
  • Reviewed purchase orders to check for completeness and accuracy.
  • Maintained supplier relationships to improve lead time, cost and quality.

Hostess

Urban Grub
05.2018 - 08.2024
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Developed long-term relationships with customers to increase opportunities for repeat business.
  • Collected reservation information and communicated updates to guests via mobile device or in-person.
  • Developed relationships with regular customers to encourage repeat business opportunities.

Business Manager

Grub Produce
05.2020 - 09.2022
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
  • Implemented successful business strategies to increase revenue and target new markets.
  • Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
  • Increased overall team productivity by fostering a positive work environment and providing effective leadership.

Education

Bachelor of Arts - Information Systems & Analytics, Minor: Marketing

Loyola University of Chicago
Chicago, IL
05.2025

Skills

  • Python, VBA, SQL, and R
  • PowerBI, Tableau, Microsoft Excel, and Access
  • Customer Service Management
  • Finance and Accounting Oversight
  • Project Management
  • Client Engagement
  • Data and Market Research Analysis
  • Campaign Development
  • Product marketing
  • Direct Sales
  • System Administration
  • Wholesale coordination
  • Data visualization

Timeline

Wholesale Intern

FellowBrands
05.2024 - 08.2024

Business Manager

Grub Produce
05.2020 - 09.2022

Hostess

Urban Grub
05.2018 - 08.2024

Bachelor of Arts - Information Systems & Analytics, Minor: Marketing

Loyola University of Chicago

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Ella Oswald