Summary
Overview
Work History
Education
Skills
Reading
Learning
Timeline
Generic

Ella Parks

Smithville,MO

Summary

Devoted professional with a proven track record at Salon Inspire KC, excelling in roles that demand exceptional organizational skills and a positive, adaptable personality. Demonstrated ability to enhance customer satisfaction and resolve conflicts, underpinned by strong verbal communication and time management. Achieved significant improvements in inventory management and team performance, showcasing a blend of hard and soft skills.

Overview

10
10
years of professional experience

Work History

Receptionist

Salon Inspire KC
2020.02 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered the phone promptly and respectfully.
  • Kept reception area and salon clean and neat to give visitors positive first impression.

Manager

Salon Inspire
2022.06 - 2024.02
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Trained new and existing employees to maximize team comfortability and performance.

Inventory Manager

Salon Inspire KC
2021.05 - 2024.02
  • Created and updated regular inventory reports and records.
  • Maintained sufficient inventory levels to meet customer and professional demands.
  • Analyzed inventory data to identify and address stock discrepancies.
  • Participated in regular cycle counts to confirm accuracy of inventory records.
  • Created and followed a budget for ordering purposes.
  • Communicated with the owner to manage sales, promotions, surpluses and deficits, and updates.

Assistant Dance Instructor

Diane's School of Dance
2014.08 - 2017.05
  • Promoted a positive atmosphere for learning.
  • Assisted lead instructor in choreographing dances for recitals, resulting in polished performances.
  • Coordinated backstage logistics at performances, ensuring smooth transitions between acts.
  • Provided constructive feedback to students, fostering growth in their technical abilities and confidence.
  • Assisted with costume selection and fittings and presentations during recitals.

Education

Associate of Arts -

Metropolitan Community College - Kansas City
Kansas City, MO
10.2023

GED -

Smithville High School
Smithville, MO
05.2018

Skills

  • Verbal and written communication
  • Organizational skills
  • Time management
  • Personal and professional demeanor
  • Thrives in a team environment and alone
  • Positive and adaptable personality
  • Openness

Reading

As an avid reader from a very young age, I gained an immense love and respect for stories and learning. I contribute reading to my broad mindset as well as my love for adventure. In my opinion, reading is both an escape and an invitation. 

Learning

I know that "learning" put simply is a very broad subject but it is the simplest way to describe that I am a little interested in everything and very interested in a few things. I especially love learning about different languages, cultures, human biology, anthropology and writing. I like to challenge myself to learn new topics and dive deeper into subjects that I'm comfortable with. I believe that much of my personal growth has come from extending my knowledge of both myself and the world around me. 

Timeline

Manager

Salon Inspire
2022.06 - 2024.02

Inventory Manager

Salon Inspire KC
2021.05 - 2024.02

Receptionist

Salon Inspire KC
2020.02 - Current

Assistant Dance Instructor

Diane's School of Dance
2014.08 - 2017.05

Associate of Arts -

Metropolitan Community College - Kansas City

GED -

Smithville High School
Ella Parks