Ella Pava
Buffalo
Summary
Proactive and goal-oriented employee with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Fitness Activator
Catalyst Fitness
07.2022 - Current
- Promoted healthy behaviors through engaging with customers about fitness goals and habits.
- Gained sales experience through cold calling and engaging with potential customers about membership plans.
- Gained customer service experience through handling member issues and problems.
- Oversaw facility to ensure everything was in order and no issues arose.
- Used organizational skills to maintain a clean and orderly facility.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Bartender
Western New York Foundation
Buffalo
08.2025 - 12.2025
- Greeted customers, ensuring excellent service and a positive experience.
- Engaged with customers to deliver exceptional service, fostering strong rapport.
- Created a welcoming atmosphere through effective communication and friendly demeanor.
- Checked identification cards for proof of age prior to serving alcoholic beverages.
Front Desk and Sales
Crunch Fitness
Cincinnati
01.2025 - 05.2025
- Managed membership registration and processed payments, ensuring smooth client onboarding.
- Welcomed members and guests, creating positive first impressions for facility.
- Conducted cold calls to engage potential clients, contributing to lead generation efforts.
- Maintained cleanliness and safety standards throughout the facility.
Internship
Ascend Digital Marketing
06.2024 - 08.2024
- Engaged with customer leads and ranked efficiency as well as quality of potential customers to provide insight to companies about how their marketing was performing.
- Created and filled spreadsheets containing information such as search engine optimization data, keywords, quantity of leads, quality of leads, data from phone call and text leads, etc.
- Provided insight based on data tracking tools such as Nightwatch.io to formulate new keywords to be implemented into a company's marketing plan.
Social Media Ambassador
Clique Cycling and Fitness
06.2024 - 08.2024
- Promoted Clique cycling and fitness classes through several social media platforms using both story posts and feed posts to engage potential customers.
- Provided a discount code to all new customers who were interested in participating in a workout class, as well as previous customers who purchased a pack of workout classes.
- Promoted a healthy lifestyle and habits through both social media and consistency with going to the facility.
- Oversaw the Clique table at “Sip and Shop,” in order to further bring new customers as well as promote available merchandise and offer discounts to new customers.
- Modeled on Instagram for FRN Activewear which is sold at the Clique facility, in order to promote the clothing brand and engage with new people and bring them into the facility.
Education
Bachelor of Arts - Communication
University At Buffalo
Buffalo, NY05-2028
Bachelor of Arts - Business Administration
University At Buffalo
Buffalo, NY05-2028
High School -
City Honors High School
Buffalo, NY06.2024
No Degree - Marketing, Entrepreneurship
Xavier University
Cincinnati, OHSkills
- Customer service
- Problem-solving
- Team collaboration
- Time management
- Multitasking Abilities
- Flexibility
- Leadership
- Excellent communication
- Reliability
- Positive demeanor
Affiliations
- Xavier University Honors College- Smith Scholars Program (September 2024- May 2025)
- Xavier University Club Squash – Member (September 2024- May 2025)
- Xavier University Club Lacrosse – Member (September 2024 - May 2025)
- Xavier University Buffalo Club – Member (August 2024 - May 2025)
- Xavier University Marketing Association – Member (September 2024 - May 2025)
- Xavier University Sports Business Club – Member (September 2024 - May 2025)
- University at Buffalo Phi Sigma Sigma Sorority – Member (September 2025 - Present)
- Buffalo Public Schools Varsity Women's Lacrosse– Team Captain (September 2021- May 2024)
- City Honors Varsity Squash– Member (November 2022- March 2024)
- City Honors Model United Nations– Delegate (November 2022- April 2024)
- City Honors Environmental Club– Member (September 2021- April 2024)
- City Honors Varsity Cheer– Member (October 2021- April 2023)
- City Honors Ski/Snowboard Club– Member (December 2018- February 2024)
- City Honors Connect Life Club– Member (September 2022- May 2024)
- Stampede Women's Lacrosse– Member (June 2022- May 2024)
- Western New York Lacrosse– Member (May 2017- August 2023)
- Western New York Lacrosse– Coach (May 2024- August 2024)
Certification
- CPT - Certified Personal Trainer
AWARDS
Seal of Biliteracy Recipient for Spanish
Timeline
Bartender
Western New York Foundation
08.2025 - 12.2025
Front Desk and Sales
Crunch Fitness
01.2025 - 05.2025
Internship
Ascend Digital Marketing
06.2024 - 08.2024
Social Media Ambassador
Clique Cycling and Fitness
06.2024 - 08.2024
Fitness Activator
Catalyst Fitness
07.2022 - Current
Bachelor of Arts - Communication
University At Buffalo
Bachelor of Arts - Business Administration
University At Buffalo
High School -
City Honors High School
No Degree - Marketing, Entrepreneurship
Xavier University