Ella Phipps
Mountain View,MO
Summary
Dynamic and dedicated professional with lifeguard certification and strong communication skills, experienced at City of Mountain View pool. Proven ability to enhance safety and customer satisfaction through effective problem-solving and leadership. Trained new staff and organized community swim programs, fostering engagement and ensuring compliance with safety standards.
Personable and vigilant with strong sense of responsibility and quick decision-making skills. Knowledgeable in water safety protocols and capable of performing first aid and CPR effectively. Committed to ensuring safe and enjoyable environment for all patrons.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Life Guard
City of Mountain View
05.2024 - Current
- Monitored pool activities to ensure safety and compliance with regulations.
- Responded swiftly to emergencies, providing first aid and rescue assistance as needed.
- Educated patrons on water safety rules and proper behavior in aquatic environments.
- Conducted regular inspections of pool facilities and equipment for cleanliness and safety standards.
- Assisted in organizing swim programs and events, enhancing community engagement with aquatic activities.
- Trained new lifeguards on protocols, emergency procedures, and customer service practices.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
Barista
Angel Garden
10.2022 - 06.2024
- Crafted high-quality coffee beverages consistently to meet customer preferences.
- Provided exceptional customer service, enhancing overall guest experience and satisfaction.
- Trained new baristas on coffee preparation techniques and equipment operation.
- Managed inventory levels, ensuring timely restocking of supplies for efficient operations.
- Assisted in developing seasonal drink menus based on customer feedback and trends.
- Maintained cleanliness and organization of workstations in compliance with health standards.
- Collaborated with team members to foster a positive work environment and enhance teamwork.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
Liberty High School
Mountain ViewSkills
- Strong communicator
- Lifeguard certification
- Effective problem-solver
- Leadership qualities
- CPR and AED training
Certification
- First Aid/CPR Certified
Timeline
Life Guard
City of Mountain View
05.2024 - Current
Barista
Angel Garden
10.2022 - 06.2024
Liberty High School
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