Detailed claims processor with several years of experience investigating claim information for correctness. Trustworthy teammate with benefit knowledge and rapport-building skills. Noted for thoroughness and ethical customer service.
Overview
12
12
years of professional experience
Work History
Claims Processor
Personify Health
Lexington, KY
2024.04 - Current
Processed a high volume of incoming claims in accordance with established policies and procedures.
Reviewed and verified insurance policy information to assess coverage and determine appropriate claims processing procedures.
Identified trends in denials or rejections due to incorrect coding or billing practices by providers.
Performed additional duties as requested by management team.
Claims Processor
Goldcoast Healthcare
Lexington, KY
2012.08 - 2023.04
Processed a high volume of incoming claims in accordance with established policies and procedures.
Provided exceptional customer service by addressing inquiries promptly and professionally.
Resolved complex issues associated with denied or underpaid claims through negotiation with payers.
Researched discrepancies between submitted documentation and actual records to identify errors or omissions.
Performed additional duties as requested by management team.
Education
GED -
Lafayette High School
Lexington, KY
1990-02
Skills
Claims review
Transactions reconciliation
Payments posting
Allocating claims
Medical terminology knowledge
Policy Interpretation
Accuracy and Precision
Data Entry
Microsoft Office
Decision-Making
Time management abilities
Attention to Detail
Recordkeeping Organization
Self Motivation
Timeline
Claims Processor
Personify Health
2024.04 - Current
Claims Processor
Goldcoast Healthcare
2012.08 - 2023.04
GED -
Lafayette High School
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