Ella Southwick-Voors
Upland,Indiana
Summary
Dynamic, results-driven professional recognized for exceptional teamwork in fast-paced, challenging environments. Strong eagerness to learn and a proven ability to swiftly apply new knowledge with skill and efficiency. Committed to driving success through collaboration and innovative problem-solving. A proactive approach ensures adaptability and continuous improvement in all tasks.
Overview
2
2
Languages
1
1
year of professional experience
Work History
Crew Member
Baskin Robbins
07.2026 - Current
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Operated cash register accurately, managing transactions and handling customer inquiries efficiently.
- Collaborated with team members to maintain cleanliness and organization in dining and kitchen areas.
- Assisted in food preparation, following safety and sanitation guidelines to uphold quality standards.
- Supported inventory management by restocking supplies and monitoring product freshness regularly.
- Crafted shakes and sundaes to meet customer orders.
Crew Member
Ivanhoes
Upland, IN
06.2025 - 07.2026
- Assembled and served shakes and sundaes
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Collaborated with team members to maintain efficient workflow during peak hours.
- Processed orders accurately using point-of-sale systems, enhancing transaction efficiency.
- Ensured cleanliness and organization of dining and service areas to enhance guest experience.
- Provided excellent customer service by promptly addressing inquiries and resolving issues.
- Operated kitchen equipment efficiently while adhering to safety and sanitation protocols.
- Assisted in training new staff on operational procedures and customer engagement techniques.
- Maintained knowledge of menu items to effectively communicate options to customers.
Education
High School Diploma -
Indiana Academy For Science, Mathematics, And Humanities
Muncie, IN05-2027
Skills
- Customer engagement
- Attention to detail
- Time management
- Multitasking
- Adaptability to change
- Cash handling
- Communication skills
- Time management
- Customer support
- Task prioritization
Languages
German
Limited Working
French
Elementary
Timeline
Crew Member
Baskin Robbins
07.2026 - Current
Crew Member
Ivanhoes
06.2025 - 07.2026
High School Diploma -
Indiana Academy For Science, Mathematics, And Humanities