Ella Stokes
Boise,ID
Summary
Highly analytical and effective communicator with exceptional teamwork skills and a proven ability to adapt quickly to new environments. Eager to contribute expertise to team success and enhance professional skills. Positive attitude and strong commitment to continuous learning and growth, ready to take on new challenges and make a significant impact.
Overview
3
3
years of professional experience
Work History
Product Fulfillment Assistant
Nampa Christian Preschool
05.2022 - 12.2024
- Stocked shelves, racks, and bins with new or transferred merchandise
- Completed shipping paperwork, attached appropriate labels and scanned barcodes for tracking
- Packaged items with appropriate materials to prevent damage during shipping
- Fulfilled orders quickly to accomplish challenging daily objectives
- Created labels for outgoing packages using shipping software systems
- Conducted regular inventory audits to verify stock levels and identify discrepancies
- Maintained accurate inventory records and ensured accuracy of data entry
- Coordinated pick-up and delivery of express mail services
- Monitored database system to prepare and deliver customer orders on time
Preschool Teacher's Assistant
Nampa Christian Preschool
04.2022 - 12.2024
- Maintained clean, well-kept classroom to encourage children to create, explore and play with confidence
- Encouraged social interactions between children through cooperative play activities
- Helped facilitate indoor and outdoor play, parent-teacher conferences and keeping classroom clean with diligent attention to each support task
- Supported lead teacher with daily classroom activities
- Supervised children during lunchtime and snack time
- Assisted with or led story time by reading books to children
- Greeted parents and students at the start of each day and assisted them in getting settled into the classroom environment
- Attended professional development workshops and training sessions as required
- Maintained safe, clean and constantly supervised play environment
- Communicated regularly with families via phone calls, emails or other methods regarding student performance
- Maintained and cleaned nap mats by making minor repairs and wiping down
- Engaged children in conversations about topics related to their interests or current events
- Assisted preschoolers with personal care needs
- Instructed and assisted students during craft activities
Cashier
Sea Salt Creamery and Bakeshop
09.2023 - 08.2024
- Performed other duties as assigned by management
- Issued receipts, refunds, credits or change due to customers
- Greeted customers and answered any questions they had about the store's products and services
- Built and maintained productive relationships with employees
- Answered phone calls to assist customers with questions and orders
- Welcomed customers, offering assistance to help find store items
- Collected payments and provided accurate change
- Answered customers' questions and provided information on store procedures or policies
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer
- Processed customer payments quickly and returned exact change and receipts
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors
- Helped customers find specific products, answered questions, and offered product advice
Education
Bachelor of Science - Psychology
Boise State University
Boise, ID05-2028
Skills
- Patience and empathy
- Time management skills
- Customer service excellence
- Cash register operation
- Conflict resolution
- Child development
- Early childhood education
- Parent-teacher communication
- Special needs support
- Calm and patient
Timeline
Cashier
Sea Salt Creamery and Bakeshop
09.2023 - 08.2024
Product Fulfillment Assistant
Nampa Christian Preschool
05.2022 - 12.2024
Preschool Teacher's Assistant
Nampa Christian Preschool
04.2022 - 12.2024
Bachelor of Science - Psychology
Boise State University
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