Ella Sutton
Chicago,Illinois
Summary
To obtain a position within an established company that will allow me to display the strong work ethic, multi-tasks capabilities, positive attitude, and great social skills I have developed throughout life to become the best employee.
Overview
25
25
years of professional experience
Work History
Labor Custodian/Maintenance Assistant
Unites States Postal Service
Carol Stream, Illinois
08.2023 - Current
- Replacing light bulbs and repairing or replacing faulty electrical outlets; performing minor plumbing repairs such as unclogging toilets.
- Providing support services for a variety of events including setup and breakdown assistance as needed.
- Setting up chairs and tables for events taking place in the building's common areas; organizing supplies for upcoming events.
- Adhering strictly to health and safety regulations while performing duties.
- Disinfecting high-touch areas including doorknobs, handrails on stairs, escalators, and elevator buttons.
- Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste appropriately.
- Maintaining an organized storage area for custodial supplies and equipment; ordering additional items when needed.
- Stocking restrooms with necessary paper products such as toilet paper and paper towels; replenishing soap dispensers when needed.
- Assisting with special projects related to custodial care as assigned by supervisor or manager.
- Operating floor buffers, pressure washers, carpet cleaners, vacuums, ladders, snow blowers, leaf blowers safely.
- Notified building managers about needed repairs to maintain public safety.
PATIENT SERVICE SUPERVISOR
Touchpoint
01.2021 - 01.2023
- Preparing/ Delivering tray with accuracy
- Delivering quality patient services
- Ensuring the food safety of patients
- Following and maintaining state regulations regarding sanitation and food prep
- Overseeing daily operation of kitchen safe
- Sanitation practices
- Customer Service
- Fulfilling catering orders
- Food Handlers Certificate
- EPIC
Supervisor
Presbyterian Homes
01.2018 - 01.2021
- Preparing/ Delivering tray with accuracy
- Help maintain kitchen and appliances
- Clean food stations and wash dishes, cooking vessels and silverware
- Customers Services
- Assist in keeping track of menus
- Stock and monitor inventory
- Following and maintaining state regulations about sanitation and food prep
- Prep meal plan for day per station assigned (large quantities)
- Sanitation practices
- Customer Service
- Expediting meal requests in a timely fashion as they are called in during meal hours
- Food Handlers Certificate
Food Service Worker/Cashier/Supervisor
Compass Group
01.2016 - 01.2019
- Deliver excellent customer service to all customer by handling all customer concerns and inquiries effectively
- Performed food preparation duties, serving student and performed kitchen sanitation activities
- Process customer cash, debit and credit transaction for product sold
- Balance cash drawer at beginning and end of each shift
- Customer Service
- Food Handlers Certificate
PSE Mail Processor
United States Postal Service
01.2012 - 01.2016
- Use appropriate sort program for outgoing/incoming mail or manual distribution scheme
- Load mail onto automated equipment, culling out non-processable items
- Monitored mail flow to ensure continuous feed and sweep mail from bins stackers; and stop equipment when distribution run or operation is complete
- Runs machine reports, clear jams and report jams to maintenance
- Prepare work area, ensuring all necessary support equipment and materials, including labels, trays, and other containers are in place
- Follow safe work methods, procedures and safety precautions while performing all duties
Student Intern
State Farm Insurance Co
01.2000 - 01.2002
- Establish customer relationships and follow up with customers, as needed
- Use a customer-focused, needs-based review process to educate customers about insurance options
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services
Education
Bachelor of Science - Nursing
Chamberlain University
Chicago, IL 05.2025 - Current
Medical Assistant/phlebotomy
Stellar Career College
Chicago, IL04-2024
Associate of Applied Arts - Interior Design
Robert Morris University
Chicago, IL01.2004
Skills
- Management
- Ability to work under pressure
- Organizational Skills
- Multi-Task Capabilities
- Detail- Orientated
- Proactive in Problem Solving
- Retail Supervision
- Communication skills
- Verbal and Non-Verbal
- Computer Skills
- Customer service
- Medical terminology
- Team collaboration
- Attention to detail
- Sanitation practices
- Time management
- Cleaning and sanitizing
- Reliability and punctuality
- Work prioritization
Timeline
Bachelor of Science - Nursing
Chamberlain University
05.2025 - Current
Labor Custodian/Maintenance Assistant
Unites States Postal Service
08.2023 - Current
PATIENT SERVICE SUPERVISOR
Touchpoint
01.2021 - 01.2023
Supervisor
Presbyterian Homes
01.2018 - 01.2021
Food Service Worker/Cashier/Supervisor
Compass Group
01.2016 - 01.2019
PSE Mail Processor
United States Postal Service
01.2012 - 01.2016
Student Intern
State Farm Insurance Co
01.2000 - 01.2002
Medical Assistant/phlebotomy
Stellar Career College
Associate of Applied Arts - Interior Design
Robert Morris University
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