Ella Wamboldt
Fort Lauderdale
Summary
Professional hospitality worker, ready to excel in a fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining a clean and organized workspace. Reliable and results-driven, with a positive attitude and excellent communication skills.
Overview
5
5
years of professional experience
Work History
Marketing Sales Coordinator/Lead Brand Ambassador
IL Mulino
09.2023 - Current
- Supported sales team to achieve targets through efficient administrative assistance.
- Consecutive cold calling, relationship building, and consultative selling.
- Facilitated smoother sales operations by managing data entry and record keeping.
- Increased social media following and implemented engagement tactics that led to 43% growth.
- Specialized in coordinating meetings and arranging events geared towards sales.
- Managed social media platforms across all platforms, ensuring consistent branding and customer satisfaction.
- Built strong relationships with clients to boost brand reputation.
Server
Jungle Queen
06.2020 - 08.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Server
Twin Peaks Restaurants
02.2023 - 07.2023
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Education
Associate of Science - Health Sciences
Broward College
Fort Lauderdale, FLSkills
- Customer engagement
- Team collaboration
- Strong work ethic
- Exceptional customer service
- Problem solving
- Resilience and persistence
- Time management
- Problem-solving adaptability
Timeline
Marketing Sales Coordinator/Lead Brand Ambassador
IL Mulino
09.2023 - Current
Server
Twin Peaks Restaurants
02.2023 - 07.2023
Server
Jungle Queen
06.2020 - 08.2023
Associate of Science - Health Sciences
Broward College
Similar Profiles
MARGARET FLANAGANMARGARET FLANAGAN
Lead Line Cook at Trattoria Il MulinoLead Line Cook at Trattoria Il Mulino
Claudia Dall' AntoniaClaudia Dall' Antonia
Bartender Supervisor at Il Mulino Di Bruno Bakery, Cafe', Pastry ShopBartender Supervisor at Il Mulino Di Bruno Bakery, Cafe', Pastry Shop
Raymond HooperRaymond Hooper
Server at Marriott, Il MulinoServer at Marriott, Il Mulino