Ella Winkler
La Plata,MD
Summary
Dedicated with a strong work ethic and exceptional problem-solving skills, honed at Dunkin' Donuts. Proven ability to foster positive relationships and provide excellent customer service while managing high-pressure situations. Recognized for attention to detail and maintaining a clean environment, ensuring a welcoming experience for all.
Overview
5
5
years of professional experience
Work History
Babysitter
Family Friends And Neighbors
05.2020 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
Crew Member
Dunkin' Donuts
01.2023 - 12.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders and customers simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Trained new team members on procedures, customer service, and sales techniques.
Ice Cream Server
Shlagel Farms
10.2020 - 10.2021
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other menu items to customers.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Handled cash transactions accurately, promoting trust between the business and its customers.
- Trained new staff on ice cream preparation and customer service protocols, improving team efficiency.
Education
East Carolina University
Greenville, NC05-2028
High School Diploma -
La Plata High School
La Plata, MD05-2024
Skills
- Patience and empathy
- Problem-solving
- Time management
- Strong work ethic
- Following directions
- Attention to detail
Timeline
Crew Member
Dunkin' Donuts
01.2023 - 12.2024
Ice Cream Server
Shlagel Farms
10.2020 - 10.2021
Babysitter
Family Friends And Neighbors
05.2020 - Current
East Carolina University
High School Diploma -
La Plata High School
Similar Profiles
Naomi BemnetNaomi Bemnet
Pet Sitter at Family, Family-Friends, Friends, NeighborsPet Sitter at Family, Family-Friends, Friends, Neighbors
Isabelle SaterIsabelle Sater
Babysitter at Family And Family Friends, And NeighborsBabysitter at Family And Family Friends, And Neighbors
Benjamin LesserBenjamin Lesser
Babysitter at Family Friends And NeighborsBabysitter at Family Friends And Neighbors
Angelena KenyonAngelena Kenyon
Babysitter at Family Friends And NeighborsBabysitter at Family Friends And Neighbors
Taylor Abby MitchellTaylor Abby Mitchell
Volunteer, Neighborhood Baby Sitter at Agricopia CommunityVolunteer, Neighborhood Baby Sitter at Agricopia Community