Summary
Overview
Work History
Education
Skills
Extracurricular activities
Certification
Timeline
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Ella Young

Quincy,IL

Summary

Dynamic barista with a proven track record at Winks Drinks Inc., excelling in customer service and beverage preparation. Recognized for fostering a positive team environment and effectively managing customer interactions. Skilled in espresso machine operation and cash handling, consistently ensuring a clean workspace and high customer satisfaction.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Barista

Winks Drinks Inc.
02.2024 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Controlled line with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, and other equipment.

Education

High School Diploma -

Quincy Notre Dame
Quincy, IL
05-2026

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Cash handling
  • closing duties
  • Cleanliness
  • Active listener
  • Order taking
  • Cash register operation

Extracurricular activities

I've danced at Heinze Dance Academy for 14 years.

Certification

  • Food Safety for Handlers Certification - Rserving

Timeline

Barista

Winks Drinks Inc.
02.2024 - Current

High School Diploma -

Quincy Notre Dame
Ella Young