EllaGrace Mariani
North Haledon,NJ
Summary
Organized and personable college student with hands on experience in patient care settings, administrative support, and customer service. Strong communication, problem solving, and interpersonal skills with a proven ability to build positive relationships and deliver exceptional experiences. Eager to learn, adapt quickly, and apply knowledge gained through both academic and professional experiences. Committed to bringing a strong work ethic, attention to detail, and a positive attitude to every opportunity.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Member Experience Associate
Retro Fitness
Montclair, Wayne, NJ
05.2026 - Current
- Generate membership sales and assist prospective members with enrollment.
- Manage member accounts, billing, payments, and membership updates.
- Deliver exceptional customer service by resolving questions and concerns.
- Maintain a clean, safe, and welcoming fitness environment while supporting daily club operations.
Physical Therapy Aide
Professional Physical Therapy
Wayne, NJ
10.2022 - 09.2025
- Facilitated patient engagement in therapeutic exercises and mobility activities under guidance of licensed physical therapists.
- Oversaw maintenance of treatment areas and equipment to uphold cleanliness and safety standards.
- Executed administrative tasks, including filing and documenting patient attendance and records, ensuring compliance with HIPAA guidelines.
- Delivered compassionate professional support to patients, ensuring comfort and understanding throughout care processes.
Education
Bachelor of Science - Public Health
Montclair State University
Montclair, NJ12.2027
Highschool Diploma - Academy of Medical & Health Sciences
Passaic County Technical Institute
Wayne, NJ06.2023
Skills
- Experienced with Google Docs, Slides, Drive, and Sheets
- Proficient in Raintree scheduling
Websites
Certification
- Certifications: BLS- American Heart Association 2/2026
- Mental Health First Aid- National Council for Mental Wellbeing 3/2025
Timeline
Member Experience Associate
Retro Fitness
05.2026 - Current
Physical Therapy Aide
Professional Physical Therapy
10.2022 - 09.2025
Bachelor of Science - Public Health
Montclair State University
Highschool Diploma - Academy of Medical & Health Sciences
Passaic County Technical Institute