Ellah Haley Smith
Rangeley,ME
Summary
Proficient in high-pressure environments with a proven ability to adapt to changing priorities. Consistently delivers exceptional work quality, recognized for performance excellence. Strong commitment to assisting others combined with solid business acumen.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Ski Patrol (Seasonal)
Sugarloaf Ski Resort
Carrabassett Valley, USA
01.2023 - Current
- Ensured ski trail and guest safety through proactive measures and rapid response protocols.
- Delivered emergency care to injured guests, maintaining calmness and efficiency.
- Collaborated with patrollers and staff to coordinate daily operations smoothly.
- Documented incidents, injuries, and treatments using standardized platforms.
- Conducted daily toboggan training, refining skills through varied scenarios.
- Successfully handled injured guests across the mountain, leveraging comprehensive terrain knowledge.
- Executed all-mountain testing by navigating toboggans on challenging trails safely.
Assistant Ops Manager/Customer Service
The Furbish Brew House & Eats
Rangeley, USA
01.2021 - Current
- Developed and maintained all social media platforms to enhance online presence.
- Executed strategic planning during peak season to optimize customer experience.
- Managed supply chain logistics, financial documentation, and revenue recognition processes.
- Delivered fast-paced customer service while conveying business history and significance.
Lift operations
Titcomb Ski Area
Farmington, USA
01.2022 - 01.2023
- Assisted with opening and closing the base lodge daily.
- Operated lifts in the evenings during the week, loading/unloading.
- Engaging with the local community as a host representative to the Mountain.
Trip Leader/Rental Desk
Mainely Outdoors, UMF
Farmington, USA
01.2022 - 01.2023
- Provide students at UMF with outdoor trips around the area, including paddling, skiing, snowshoeing, and foraging.
- Engage with students and community members and educate them on risks and outdoor safety.
Front of Shop Cashier and Baker's Assistant
Classic Provisions
Rangeley, USA
01.2021 - 01.2023
- Opened business daily, balanced revenue, managed inventory to ensure operational readiness.
- Processed daily revenue recognition to maintain accurate financial records.
Education
AS - Nursing
Beal University
Wilton, ME06-2026
Nursing Pre-requisites -
Kennebec Valley Community College
Fairfield, ME01-2026
B.A - Outdoor Recreation Business Administration
University of Maine at Farmington
Farmington, ME01-2024
Business Administration - Business Management
Endicott College
Beverly, MA09-2021
Class of 2021 -
Rangeley Lakes Regional School
Rangeley, MESkills
- First aid and CPR certification
- BLS certification
- Emergency response
- Emergency care techniques
- Incident management
- Risk assessment
- Organizational skills
- Planning and organization
- Microsoft Office proficiency
- Customer service
- Team collaboration
- Team building initiatives
- Effective communication
- Critical thinking skills
- Relationship building strategies
Certification
- Wilderness First Responder (WFR), 01/01/23, Wilderness Medical Associates
- Certified Nursing Assistant, 01/01/21
- Outdoor Emergency Care, 01/01/23, National Ski Patrol
- Outdoor Emergency Care Instructor, 01/01/26
- Basic Life Support, 01/01/24, American Red Cross
- Delta Ambulance EMT-B Class, 01/01/24
Hobbies and Interests
- Anything outdoors—skiing, hiking, fishing, sports, biking
- Powerlifting
- Yoga
Leadership And Community
- Rangeley Lakes Regional School, Rangeley, ME, Class President, Mentor, Vice President of Rotaract, Team Captain, National Honor Society Member, Organized class meetings, planned prom, set up graduation, held fundraisers, Mentored younger students, Coordinated community service
- University of Maine Farmington, Farmington, ME, Women’s Soccer Team Member, NCAA
- Rangeley Recreation, Rangeley, ME, Summer basketball clinic coach, Rangeley Region Junior Guides volunteer, Middle school assistant softball coach
Timeline
Ski Patrol (Seasonal)
Sugarloaf Ski Resort
01.2023 - Current
Lift operations
Titcomb Ski Area
01.2022 - 01.2023
Trip Leader/Rental Desk
Mainely Outdoors, UMF
01.2022 - 01.2023
Assistant Ops Manager/Customer Service
The Furbish Brew House & Eats
01.2021 - Current
Front of Shop Cashier and Baker's Assistant
Classic Provisions
01.2021 - 01.2023
AS - Nursing
Beal University
Nursing Pre-requisites -
Kennebec Valley Community College
B.A - Outdoor Recreation Business Administration
University of Maine at Farmington
Business Administration - Business Management
Endicott College
Class of 2021 -
Rangeley Lakes Regional School